[Hiring] Event Follow-up Administration Assistant @HRS Talent Solutions

Role Description

A requested resource is a separate choice. Following an online event, an attendee may ask for one resource while declining further marketing. This remote marketing administration job records each stated choice and routes a service question to the appropriate team. The work uses customer service and office administration skills to keep event responses accurate, but neither background is required. Full-time and part-time schedules are available for this role.

• An attendee could request slides yet leave the promotional contact box unchecked.
• Record the resource request without treating attendance as permission for a mailing list.
• If the person asks a billing or service question, send that question to its owner with the event context.
• A reply that cannot be completed immediately should still have a named next step.
• The event record should make it possible to see what the person requested, which preference was selected and what follow-up remains open.

Respect the choice given. For contact-preference work, a private home office helps keep event responses confidential.

• An attendee may request a resource, ask a service question, or choose no further contact.
• Review the event's approved online response fields and the employer's consent guidance before adding a person to a follow-up list.
• If a preference is missing or unclear, flag it for the owner instead of treating silence as permission.
• Keep an opt-out attached to the correct contact record.

The event team may need a concise list of resource requests and questions for the appropriate colleagues.

• You can organize those requests and record which owner received each one.
• A customer service question should go to the service team rather than a generic campaign queue.
• Note the source event and date so a later colleague understands why a follow-up was considered.

The day-to-day:

• Review assigned event responses and attendance records.
• Identify an explicit follow-up preference where provided.
• Separate resource requests from service questions.
• Check an existing contact preference before any list update.
• Record an opt-out in the approved online system.
• Flag incomplete or conflicting consent for review.
• Route a requested follow-up to its responsible team.
• Document the source event and action taken.

A request is not blanket permission. An attendee may ask for a copy of presentation notes while choosing not to receive future promotional messages.

• Record the resource request and the separate contact preference as stated.
• Likewise, a person who attended but did not complete the online follow-up form has not necessarily requested a campaign.
• If two preference records conflict, send the question to the authorized owner rather than silently choosing the newer-looking entry.

Event questions may belong to different departments.

• A service problem needs a customer service handoff; a request for public materials may have an approved resource link.
• Log who received each item and when.
• If a follow-up cannot be completed, leave a visible status rather than marking the event list finished.
• Keep exported attendee information within the company's approved systems.

What a careful record includes:

• The event and date associated with a response.
• The attendee's explicit resource request, if any.
• The stated contact preference and its source.
• An existing opt-out that limits follow-up.
• The team assigned to a service question.
• An unresolved conflict needing review.

The marketing team will train you on its event forms and permitted messages. You do not need prior campaign experience. Respecting each person's choice and keeping a reliable online record are the central parts of the role.

Qualifications

• You do not need campaign experience to apply; the employer will train new staff on its event forms and contact rules.
• A resume showing careful handling of people’s preferences, or organized follow-up in any setting, can demonstrate fit.

Your application

• If you’re selected for the next step, you may be asked to complete an application on the hiring company’s website.
• Be ready to distinguish a request for materials from permission for ongoing messages.
• The listed annual amount expresses a full-time equivalent; part-time pay depends on the agreed hours.