[Hiring] Email Marketing Associate @Darkroom

Role Description

We are hiring an Email Marketing Associate - a sharp, creative thinker with a passion for storytelling, conversion, and customer retention. This is not a plug-and-play execution role; it requires a high level of ownership, creative problem-solving, and a strong grasp of lifecycle marketing strategy. You’ll partner closely with Retention Managers and designers to develop and deploy high-performing email and SMS campaigns for some of the fastest-growing DTC brands in the world. From ideation and copywriting to QA and reporting, you'll be hands-on throughout the lifecycle - translating insights into messages that drive revenue, deepen loyalty, and elevate the customer experience.

Darkroom is a career accelerator for marketers who want to operate at the intersection of creativity, commerce, and performance - while mastering the tools and tactics of modern CRM strategy. This is a fully remote role supporting a team in the EST time zone and is open to candidates based in Brazil, Portugal, Spain, Argentina, and Mexico.

Qualifications

• 2-4 years of work experience in digital marketing, copywriting, growth marketing, e-commerce, etc.
• Past experience working at an agency or working with multiple clients in a fast-paced environment.
• Experience working with Klaviyo or similar email service providers.
• Enthusiastic, passionate, and creative; thrives on thinking outside of the box to create new best-in-class customer experiences.
• Excellent verbal and written communication and presentation skills.

Requirements

• Work directly with a Retention Marketing Manager to execute data-driven email and SMS strategies for our DTC/e-commerce clients.
• Execute tasks for clients including writing, proofing, and scheduling email and SMS campaigns.
• Manage the revision and approval process of client emails and SMS messages.
• Develop creative campaign concepts for client retention marketing calendars on a monthly basis.
• Collaborate with the in-house design team to ensure the design vision for campaigns and flows comes to life.
• Produce copy for campaign concepts and gain client approval on briefs before sending to designers.
• Execute automation/flow logic set-up, pop-up builds, and app integrations.

Benefits

• Unlimited PTO + Local holidays (Relevant to your hub).
• Remote-First Culture: Many roles are fully remote, with hybrid expectations for employees near HQs.
• Flexible parental leave to support new parents during this important transition.
• Growth opportunities through interdisciplinary exposure beyond core roles.

Company Description

Darkroom is the leading next-generation growth marketing firm engineering the brands of tomorrow. Founded in 2017, we set out to redefine what a modern agency could be, by replacing the inertia of legacy advertising behemoths with a model built for speed, intelligence, and measurable impact.

At our core, Darkroom is a human services company powered by Shadow, a universal AI commerce layer that integrates executive-level strategy with proprietary agentic technology. This fusion enables our teams to deliver outsized returns by enhancing creative output, operational efficiency, and revenue generation across every stage of the customer journey.

Our track record speaks for itself: billions in attributable revenue driven across e-commerce marketplaces, media networks, DTC ecosystems, and social commerce platforms.

What began as a boutique design studio has evolved into one of the fastest-growing private companies in America (Inc. 5000) and among the most effective performance media agencies of the 2020s (Varos). Our founders were recognized by Forbes 30 Under 30 for advancing the intersection of technology, marketing, and advertising.