[Hiring] Director of Performance Media @Karsh Hagan Madden

Role Description

In an increasingly complex and algorithm-driven digital ecosystem, media execution must be flawless, agile, and relentlessly focused on performance. As the Director of Performance Media , you will oversee KHM's media buying division, leading a dedicated team of specialists across self-serve walled gardens and third-party vendor platforms.

• Your primary focus is driving operational excellence, campaign accuracy, and consistent ROI across paid search and paid social.
• You will lead teams through every phase of campaign lifecycle management—from plan development, asset trafficking, and technical setup through daily optimization, Domo CM monitoring, rigorous QA protocols, and actionable performance reporting.

Travel: This role may require occasional travel, approximately once per year, for company meetings, team collaboration, or other business-related events.

Qualifications

• 5+ years of hands-on digital media experience across paid search, paid social, self-serve platforms, and 3P vendor-managed buys.
• Demonstrated experience managing media teams.
• Hands-on experience working directly in-platform across major walled gardens (Google Ads, Meta Ads Manager, etc.).
• Proficiency with ad ops workflows, QA protocols, tracking/UTMs, and Domo (or similar BI/dashboards).
• Strong account communication and presentation skills.
• High standards for campaign deployment accuracy, asset trafficking, pacing, and budget oversight.
• Ability to translate complex platform metrics into actionable optimization strategies and narrative-driven performance reports.

Requirements

• Proven leadership and media depth.
• Relentless attention to detail.
• Analytical and solution-oriented mindset.

Benefits

• Competitive compensation.
• Medical, dental, vision, and additional benefits to support you and your family.
• 401(k) with Traditional and Roth options, plus a company match.
• Flexible PTO and paid holidays.
• The tools and technology you need to do your best work.

Company Description

Karsh Hagan Madden (KHM) is an independent marketing agency formed through the merger of Karsh Hagan and Madden Media with 5 decades of creative and strategic legacy with 1 unified shop!

• We blend bold storytelling with precision media, PR, geospatial targeting, and observation-led strategy to help brands close the gap between how they are seen and how they are felt.
• Madden built our reputation in destination marketing and tourism.
• Karsh has spent years building brands in healthcare, banking, higher education, and retail alongside it.
• Together, we believe the strongest brands build communities, and our goal is to differentiate them in a world where consumers want something that means something to them.