[Hiring] Brand Program Manager @Lush Handmade Cosmetics

Role Description

We are building a brand that represents the people of the world. The Brand Program Manager plays an essential role in growing talent in our business through collaboration and sharing best practices with the North American and Global Brand team.

You’ll be part of a team that leads what the brand looks, feels, and sounds like at Lush, concepting and providing marketing campaigns and solutions to grow the brand and excite audiences.

As the Program Manager for the team, you’ll be responsible for:

• Oversight of all work currently in progress and incoming work.
• Communicating with stakeholders across the business to take briefs, establish requirements, manage expectations, and support a team of marketers, PRs, and creatives.
• Optimizing performance and managing resourcing and road mapping accordingly.
• Guiding and steering projects and creating a strategic workflow to get the work done effectively.
• Project management of key initiatives, facilitating task prioritization and delegation.
• Supporting the Brand team to ensure they are on track and delivering.

As a growing business, Lush needs people that can adapt and evolve to the needs of our business, analyze and respond to your team's needs.

You will undertake the following Responsibilities:

• Lead, develop, and support the team of Brand Project Managers in North America.
• Partner with the Finance department to set quarterly and annual forecasts for marketing spend.
• Manage and maintain budget tracking associated with all Brand programs.
• Drive the prioritization of campaigns and product launches by evaluating business needs and assigning appropriate resources.
• Manage the overall workflow of all Brand projects through an agile and iterative process.
• Oversee the development and delivery of all marketing initiatives, such as retail and digital campaigns and product launches.
• Build collaborative relationships with different departments across the North American business.
• Establish and maintain processes and procedures for implementing all brand programs.
• Manage relationships with agencies, third parties, vendors, and contractors.
• Take an out-of-the-traditional-box approach to brand programs at Lush.
• Develop strong relationships with the global Lush team to understand global direction and manage local implementation.
• Regularly meet with global Brand departments across the Lush Group to share ideas and plan effective globally relevant strategies.
• Work closely with Marketing, PR, and Creative Leads to set clear and measurable objectives for all Brand programs.
• Report results to North American Leadership and Group team, highlighting opportunities for system or process improvements.

Qualifications

• Minimum 5 - 7 years of proven program/project management experience within a brand or creative function.
• A track record of delivering marketing projects at scale by working with multidisciplinary and global teams.
• A critical mind, and the ability to weigh up the pros and cons of a solution from all angles.
• Motivating leader who can effectively engage, lead, and coach a talented team.
• Great at facilitating meetings by organizing attendees, agenda, purpose, and outcomes.
• A proven background in delivering dynamic projects that have a positive impact.
• Experience of managing budgets.
• Comfortable with a fast-paced, flexible working culture.
• Outstanding ability to cultivate successful relationships and networks, both internally and externally.
• Highly adaptable multi-tasker, detail-oriented self-starter who can excel in a fast-paced environment while still managing multiple priorities.

Requirements

• Preferred: Certified Project Manager/Program Manager or equivalent.
• Preferred: Bachelor’s Degree in Marketing or equivalent work experience.
• Location: Ideally located in Vancouver, British Columbia or surrounding areas, but open to remote candidates within Canada.

Benefits

• We’re 10% Employee Owned - all colleagues play a role in protecting our ethics, independence, contributing ideas for the future, and share in the rewards of success when the company is doing well.
• This salary range is based on an assessment of the local market and may vary depending on the successful candidate's location.
• Base Salary Range: $90,900 — $101,000 CAD.