[Hiring] Senior Default Litigation Loan Servicing Specialist @First American

Role Description

Responsible for handling mortgage accounts to ensure all title resolution, contested, senior lien monitoring, and non-monetary default activities follow all state and federal laws. Perform a variety of default loan servicing tasks within timelines and workflow processes on files. Processes are managed in accordance with established work rules, goals & objectives to improve timeline and attorney performance.

• Manage the high-risk portfolio associated with the position to ensure compliance with regulatory guidelines.
• Oversight of counsel’s legal proceedings in the jurisdiction to ensure appropriate action is taken and all milestones are met.
• Service mortgage accounts to ensure a variety of foreclosure, bankruptcy, and escalated activities are processed in compliance with all state and federal laws while maintaining compliance with Investor, Insurer, Agency, and company guidelines.
• Act as representative to the company in witness capacity for mediations, settlement, non-jury trials, jury trials, and depositions.
• Conduct complete reviews of files to ensure all default time frames have been met.
• Manage default proceedings on assigned cases by interacting and instructing various parties such as mortgagors, attorneys, investors, insurers, trustees, appraisers, and any other party involved with the default process.
• Monitor attorney performance by reviewing all proceedings, records, and time frames in addition to working all system/database activities throughout the default process.
• Audit accounts for expense compliance and ensure proper application to system of record.
• Perform required research on any loan with questionable items such as the application of payments, proper notification, and any other situation that may arise.
• Manage exception reporting used as key controls for minimizing risk.
• Track trends and recommend process improvements.

Qualifications

• High School diploma or equivalent; Paralegal Degree or Certificate preferred.
• College preferred.
• 3+ years of directly related experience such as Mortgage Litigation, Mortgage Servicing, Mortgage Title Resolution, legal and/or financial.
• Good verbal and written communication skills.
• Extreme attention to detail and ability to adhere to strict guidelines and procedures.
• GSE and Government experience preferred.
• MSP and LoanSphere experience preferred.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Working knowledge of computer software programs to include Windows, Microsoft Word and Excel, Internet, and Microsoft Outlook experience preferred.
• Strong interpersonal skills.
• Self-motivated; self-starter.
• Ability to manage multiple tasks and respond quickly to emergent problems.

Requirements

• Ability to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary internal and external customer service.
• Ability to work independently and carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• Ability to effectively coach, motivate, and lead team members.
• Strong written and verbal communication skills.

Benefits

• Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave.
• Employee stock purchase plan.