[Hiring] Personal Injury Case Manager @Get Linked up LLC

Role Description

Get Linked Up is seeking an experienced Personal Injury Case Manager with a strong background managing commercial vehicle and high-value personal injury claims. The ideal candidate will have hands-on experience managing complex cases involving:

• 18-wheelers
• Commercial trucks
• Uber and Lyft vehicles
• Rideshare accidents
• Other high-value accidents

This position requires someone who understands the complexities of these claims and can confidently manage a caseload from intake through settlement.

Responsibilities

• Manage personal injury cases from intake through the pre-litigation process.
• Handle complex and high-value cases involving:
  • 18-wheelers and commercial trucks
  • Uber and Lyft vehicles
  • Rideshare accidents
  • Commercial vehicle accidents
  • Catastrophic injuries
  • Other high-value personal injury claims
• Communicate regularly with clients and provide updates regarding their cases.
• Coordinate medical treatment and maintain communication with medical providers.
• Request and organize medical records, bills, accident reports, insurance information, and supporting documentation.
• Identify all available insurance coverage and potentially responsible parties.
• Communicate and negotiate with insurance adjusters.
• Monitor treatment progress, case deadlines, and statutes of limitation.
• Assist with preparing settlement demand packages.
• Maintain detailed and accurate case notes in the firm’s case-management system.
• Work closely with attorneys, paralegals, medical providers, experts, and other members of the legal team.
• Recognize potential case issues and promptly escalate them to the supervising attorney.
• Provide compassionate, professional service to clients throughout the claims process.

Qualifications

• At least three years of personal injury case-management experience is preferred.
• Direct experience managing commercial vehicle or high-value personal injury cases is required.
• Experience with 18-wheeler, Uber, Lyft, rideshare, or catastrophic-injury claims is strongly preferred.
• Strong understanding of the personal injury pre-litigation process.
• Experience reviewing insurance policies and identifying applicable coverage.
• Knowledge of medical terminology, medical records, liens, and settlement procedures.
• Ability to manage a busy caseload while maintaining accuracy and meeting deadlines.
• Excellent written and verbal communication skills.
• Strong negotiation, organization, and client-service skills.
• Comfortable working independently in a remote environment.
• Proficiency with personal injury case-management software and standard office applications.
• Bilingual English/Spanish skills are a plus.

Ideal Candidate

We are looking for someone who understands that commercial and high-value cases require greater attention to detail than routine automobile claims. You should know how to:

• Investigate complicated liability issues.
• Identify multiple insurance policies and responsible parties.
• Coordinate extensive medical treatment.
• Maintain thorough documentation.

The successful candidate will be proactive, highly organized, compassionate with clients, and comfortable managing serious cases involving significant injuries and damages.

Salary

8 - 11 USD Per hour