[Hiring] Legal Services Administrator @East of England Ambulance Service Trust

Role Description

The post holder will be primarily responsible for processing requests for information to the Trust from the Coroner. This will include logging, coordinating, and monitoring requests for medical records and retrieving statements. The post holder will play an integral role in delivering an excellent support service by assisting and providing administrative support to the Legal Services team, specifically the claims and inquest function.

• Provide general administrative support, including scanning, photocopying, filing, and archiving.
• Collate the documentation required by the Coroner and respond to the Coroner enquiry.
• Request statements from staff and monitor completion, highlighting those that have exceeded the relevant timeframe to the Legal Services Manager.
• Ensure the DATIX record is kept up to date and closed with all relevant documentation attached.
• Bring significant issues (e.g., potential adverse publicity, legal proceedings, or serious incidents) to the attention of the Legal Services Manager.
• Download information to the correct file from relevant websites or document transfer systems when requested.
• Log court appearances when required and support staff attending court by providing pre-agreed/template advice and support by telephone.
• Type confidential reports and correspondence in line with Trust’s policies and procedures.
• Maintain the confidentiality of patients and other personnel that the post holder may come into contact with.
• Provide administration support before, during, and after meetings as required – including booking meeting rooms, sending invites, and typing notes.

Benefits

• Great employee benefits: Employee Benefits
• Our equality networks: Equality Networks
• Our vision & values: Vision and Values

Company Description

At EEAST, we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk, and Cambridgeshire.

• We aim to represent and value the diversity of our local communities through our workforce and service provision.
• We positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
• We support our employees in achieving a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests.
• We welcome flexible working requests.