[Hiring] Legal Assistant / Client Support Analyst @Juno

Role Description

We’re looking for a motivated and focused person with recent experience (i.e. last 12 months) either working in an estate agency or legal experience in residential conveyancing to join our fast-growing law firm.

About the role:

• You’ll be the first point of contact on either phones or emails for the day, providing updates and answering questions to ensure everyone has a great experience of Juno.
• For more complex matters, you’ll be working directly with our legal teams to transfer calls internally, take messages or escalate complex emails.
• You’ll help to progress cases by chasing clients, other law firms, and third parties for outstanding documents and information.
• You’ll be uploading legal documents and information to our system.
• Help maintain an excellent client experience by ensuring communication is clear, timely, and jargon-free.
• You don’t need a law degree but it’s a bonus.
• This is a work-from-home role with normal full-time working hours between 9am-6pm, Monday to Friday.
• This is an ideal role for someone who enjoys speaking with clients and thrives in a busy environment.
• It’s a great opportunity to develop your career in the legal sector while gaining hands-on experience in property law and conveyancing within a fast-paced, supportive team.

Qualifications

• Recent experience in an estate agency or legal experience in residential conveyancing.

Requirements

• Ability to communicate clearly and effectively.
• Strong organizational skills to manage multiple tasks.
• Comfortable working in a fast-paced environment.

Benefits

• Opportunity for career advancement within the firm.
• Work-from-home flexibility.

Company Description

Juno is a modern law firm specializing in residential conveyancing and operating throughout England and Wales. We complete thousands of sale, purchase, and remortgage transactions each year, and we’re trusted with panel membership by 80+ mortgage lenders. We’re rated as one of the best conveyancing firms in the UK by our clients (4.9/5 on Trustpilot) and estate agents and brokers frequently tell us how much they enjoy working with us. We’ve built our own software in-house, allowing clients to do all their conveyancing online, and we’ve optimized the process to complete transactions 50% faster than the average law firm.