Role Description
We are seeking a highly motivated Senior Legal Operations Specialist (AI & Automation) with exceptional project management skills to join our dynamic legal operations team. This is a technical role that will help design, improve, and scale the operational workflows that support the entire Legal team, with a focus on establishing and maintaining metrics, dashboards, and reporting frameworks. This role will also drive the integration of AI across the Legal teamβs workflows and processes.
This is a position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.
You should apply if:
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You want to impact the industries that run our world: Your efforts will result in real-world impact β helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
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You are the architect of your own career: If you put in the work, this role wonβt be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
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Youβre energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
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You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.
In this role, you will:
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Establish and maintain metrics, dashboards, and reporting frameworks that give the Legal team and its stakeholders real-time visibility into workload, performance, and outcomes and manage risk.
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Redesign and continuously improve legal processes, building scalable workflows, playbooks, and templates and identifying gaps or efficiencies that allow the Legal team to handle growing demand.
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Lead internal and cross-functional legal operations initiatives end-to-end, from scoping and stakeholder alignment.
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Manage team queues, ensuring prompt and accurate resolution of legal inquiries, requests, and tasks.
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Design and implement AI-assisted workflows to automate legal intake, contract review support.
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Stay at the forefront of industry trends and innovations in legal operations, sharing expertise and insights with the team to drive continuous improvement.
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Champion, role model, and embed Samsaraβs cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
Qualifications
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5+ years of in relevant operations/analytical/technical work, with experience at a technology or SaaS company.
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Proven ability to build and maintain metrics, dashboards, and reporting frameworks; comfort working with data and presenting insights to leadership.
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Hands-on experience with GenAI and AI models/tools.
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Demonstrated success in managing workflow, intake, approval, reporting, or automation tools used in legal or operations settings.
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Adaptability and a proactive mindset to navigate changing priorities and thrive in a fast-paced, innovative environment.
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Exceptional problem-solving and project management skills, with a proven track record of driving successful initiatives.
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Outstanding communication and interpersonal skills, with the ability to foster collaboration across cross-functional teams.
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Keen attention to detail and the ability to maintain accuracy while managing multiple projects.
Requirements
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Proficiency or path to proficiency in building and managing agentic AI workflows and other automations.
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Experience with Zendesk, Ironclad, Ivo, Brightflag, and/or other similar tools and systems.