[Hiring] Contracts Analyst @RTX

Role Description

As an LCC Shared Services Analyst, you will play a vital role in ensuring the accuracy, accessibility, and alignment of shared resources, documentation, training tools, and collaboration platforms across Legal, Contracts, and Compliance (LCC) groups. You will contribute to operational transparency, audit readiness, and process improvement initiatives while supporting the evolving needs of the business. Key responsibilities include:

• Perform initial intake of requests through designated enterprise intake processes and tools for the LCC group.
• Maintain accurate and complete data across tracking tools, platforms, and internal systems.
• Monitor and manage centralized communication channels, including shared inboxes, ticketing systems, and request queues.
• Log incoming requests, track status updates, and provide timely communication to internal stakeholders.
• Resolve routine intake questions and assist requesters with troubleshooting issues related to documentation, templates, or required information.
• Route requests for review, approval, or escalation in accordance with established workflows and compliance requirements.
• Perform basic compliance checks to ensure required documentation, mandatory data fields, and approval steps are completed.
• Upload, index, name, and maintain records in designated repositories to ensure documentation is complete, accurate, and retrievable.
• Support record maintenance activities, metadata updates, and system corrections.
• Participate in training sessions to learn processes, standards, and enterprise tools.
• Assist in process improvement activities through minor updates to workflows, templates, or documentation.
• Recommend small improvements to systems, tools, or processes to enhance efficiency, accuracy, or turnaround time.
• Escalate complex, unclear, or risk-related issues to senior analysts, supervisors, or management.
• Log turnback activities, errors, or issues into designated tracking systems to support continuous improvement.
• Maintain accuracy, completeness, and timeliness of all records to ensure compliance and audit readiness.
• Support training programs for the LCC group by updating training catalogs, materials, and records, and maintaining training schedules.
• Manage contents of the Knowledge Library.
• Review access requests to LCC tools in accordance with standard guidance; update master data as needed.
• Perform other activities as assigned.

Qualifications

• Typically requires a University Degree and less than 2 years prior relevant experience.
• Experience in performing intake and routing of requests through enterprise processes and tools.
• Experience maintaining accurate and complete data across tracking tools, platforms, or internal systems.
• Experience monitoring and managing centralized communication channels such as shared inboxes, ticketing systems, or request queues.

Requirements

• Experience with written and verbal English communication to collaborate with global teams.
• Experience reviewing documents and maintaining records with attention to detail and accuracy.
• Ability to consistently follow defined processes, work instructions, and compliance requirements.

Benefits

• Medical, dental, and vision insurance.
• Three weeks of vacation for newly hired employees.
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.
• Tuition reimbursement program.
• Student Loan Repayment Program.
• Life insurance and disability coverage.
• Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
• Birth, adoption, parental leave benefits.
• Ovia Health, fertility, and family planning.
• Adoption Assistance.
• Autism Benefit.
• Employee Assistance Plan, including up to 10 free counseling sessions.
• Healthy You Incentives, wellness rewards program.
• Doctor on Demand, virtual doctor visits.
• Bright Horizons, child and elder care services.
• Teladoc Medical Experts, second opinion program.
• Eligible for relocation assistance.
• And more!