[Hiring] Contract Administration & Data Analytics Analyst @Cencora

Role Description

This role is in support of American Health Packaging, a Cencora business offering pharma packaging services in the US. This is a remote role but required to be in Eastern Time Zone.

Under the general direction of the Senior Manager of Portfolio Management, the Contract Administration & Data Analytics Analyst is responsible for overseeing contract lifecycle management, providing business insights through data analytics, and leading continuous improvement initiatives that enhance operational performance. This role serves as a key liaison between Commercial, Finance, Operations, IT, and Customer teams to ensure:

• Contract compliance
• Data integrity
• Process efficiency
• Business alignment

The position combines contract administration expertise with analytical capabilities to:

• Identify trends
• Improve decision-making
• Drive strategic initiatives that increase productivity, reduce risk, and improve customer satisfaction

Continuous improvement and automation opportunities are a core focus of the role.

Qualifications

• Bachelor's degree in Business Administration, Finance, Analytics, Supply Chain, Operations Management, or related field
• 2+ years experience in contract administration, business operations, business analytics, or process improvement
• Experience with PowerBI, Alteryx, Databricks, Dataiku, Business Objects, or other BI platforms
• SQL knowledge is recommended
• SAP, SalesForce, and IQVIA knowledge is beneficial
• Advanced Microsoft Excel skills required
• Excellent communication and stakeholder management skills
• Experience in healthcare, pharmaceutical, distribution, manufacturing, or regulated industries
• Hands-on experience with automation, AI-enabled solutions, or continuous improvement methods

Requirements

• Independently manages portfolio activities for American Health Packaging and BluePoint Labs product lines
• Identify, implement and communicate customer contract Add/Change/Delete activities
• Actively manages multiple customer contracts including understanding contract terms, interface with Sales Managers to resolve any contract discrepancies or issues and ensuring compliance with contract terms and obligations
• Maintain contract documentation and ensure accuracy across internal systems
• Serve as a point of contact for Sales, Legal, Finance, Operations, and customers regarding contract-related inquiries
• Conduct periodic contract audits and identify opportunities for process enhancements and risk mitigation
• Develop and maintain standard operating procedures (SOPs), work instructions, and process documentation
• Supports standardized reporting functions
• Analyze operational, financial, customer, and portfolio performance data to identify trends and business opportunities
• Aid in the development and maintenance of dashboards and reports using business intelligence tools
• Perform ad hoc analyses related to pricing, customer contracts, product portfolios, and business performance
• Partner with stakeholders and BIA to define reporting requirements and analytical solutions
• Validate data quality and implement controls to improve accuracy and reliability
• Apply AI tools and technologies to improve contract management, document review, data extraction, and reporting processes
• Identify, evaluate, and implement automation opportunities across contract administration processes
• Identify workflow inefficiencies and implement process improvements to increase productivity and reduce cycle times
• Partner with IT and business teams to implement automation tools and digital solutions
• Drive change management efforts and support user adoption of new processes and technologies
• Partner with BIA to facilitate cross-functional projects focused on operational excellence and customer experience improvements
• Standardize best practices across business functions and promote a culture of continuous improvement

Benefits

• Compensation, benefits, and resources that enable a highly inclusive culture
• Medical, dental, and vision care
• Support for working families, including backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave
• Variety of training programs and professional development resources
• Opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and more