Role Description
The Contract Administrator is responsible for administering, interpreting, maintaining, reviewing, and negotiating commercial contracts on behalf of Contruent. The role supports the full contract lifecycle for enterprise software and related services, from initial review and negotiation through execution, renewal, amendment, and close-out.
This role requires practical experience with enterprise SaaS software contracts and the ability to manage negotiations with customers, suppliers, and internal stakeholders across multiple jurisdictions. A key requirement is demonstrated experience supporting or leading commercial contract negotiations in both the Asia-Pacific (APAC) and North American (NAM) markets.
The Contract Administrator works closely with Sales, Finance, Legal, Product, Security, Customer Success, and executive leadership to identify commercial risk, resolve contract issues, maintain accurate records, and support timely execution of business-critical agreements.
Qualifications
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Minimum five years of relevant experience in commercial contract administration, contract management, procurement contracting, or a closely related role.
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Demonstrated experience negotiating and administering enterprise SaaS software contracts in a technology or software organisation.
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Demonstrated experience leading or supporting customer and vendor contract negotiations across both APAC and North America (NAM).
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Experience with the full commercial contract lifecycle, including drafting or reviewing terms, redlining, approvals, execution, renewals, amendments, extensions, and close-out.
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Experience working with cross-functional teams including Sales, Finance, Legal, Product, Security, Customer Success, and executive leadership.
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Strong understanding of commercial risk, contract governance, approval controls, and the practical application of company policies.
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Experience reviewing privacy, data protection, security, procurement, insurance, liability, and payment provisions in technology contracts.
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Strong written and verbal communication skills, with the ability to explain contract issues and recommendations to both technical and non-technical stakeholders.
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Strong organisation, attention to detail, and ability to manage multiple negotiations, deadlines, and contract records at the same time.
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Ability to exercise sound commercial judgement, resolve issues constructively, and escalate matters appropriately.
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Relevant tertiary qualification in business, commerce, law, international relations, economics, or a related discipline, or equivalent relevant experience.
Requirements
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Experience with Salesforce or another CRM and contract-lifecycle or commercial-operations system.
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Experience with NetSuite, SAP Ariba, DocuSign, UpGuard, or similar business, procurement, security-review, or electronic-signature platforms.
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Strong working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams.
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Experience supporting ISO 27001, SOC, or similar compliance and audit programs.
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Familiarity with Australian Privacy Principles, GDPR, and U.S. privacy requirements.
What Success Looks Like
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Enterprise SaaS contracts are reviewed, negotiated, and progressed accurately and within agreed timelines.
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APAC and North American negotiations are managed with clear documentation, appropriate escalation, and commercially sound outcomes.
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Contract records, approvals, obligations, and renewal dates are complete, current, and easy to report on.
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Stakeholders receive practical guidance that supports revenue, customer relationships, compliance, and risk management.
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Contract turnaround times and administration processes improve through consistent playbooks, reporting, and workflow discipline.
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Contract-related enquiries and issues are resolved promptly and professionally.
Why Join Contruent?
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Work with a global SaaS company supporting capital-intensive industries.
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Gain exposure to enterprise commercial transactions across APAC, North America, Europe, and Australia.
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Partner with senior leaders and cross-functional teams on high-value customer and business agreements.
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Help improve the systems, processes, and standards that support Contruentβs global growth.
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Join a collaborative organisation focused on practical outcomes, customer value, and continuous improvement.