[Hiring] Technology Services Operations Intern @Workiva Inc.

Role Description

The Technology Services Operations Intern will work on a team that oversees the installation, routine maintenance, upgrades, and daily support of network, server, and storage software. You will assist in the day-to-day operation of Workiva’s systems and constantly look for ways to better meet internal customer needs.

• Monitor, maintain, and enhance systems to ensure optimal performance
• Review system performance consistently, including alerts and notices, and take appropriate action quickly to prevent downtime
• Install, configure, upgrade, and maintain end-user computing and telecommunication systems
• Assist the Operations team through various activities, such as facilitating change management meetings, assembling knowledge documents, and helping with operations projects

Qualifications

• Actively pursuing a degree in Computer Science, Management Information Systems, Network Administration, Accounting, or a related field of study
• Excellent verbal, written, and interpersonal communication skills
• Self-motivated with strong propensity for action, results, and continuous improvement
• The ability to work successfully in a high-energy, fast-paced, rapidly changing environment
• Exceptional organizational skills with the ability to multi-task and manage multiple processes, programs, and procedures simultaneously while working under pressure to meet deadlines
• Ability to quickly triage problems, identify root causes, and drive issue resolution
• Experience with AWS, networks, or servers

Requirements

• Minimal travel
• Reliable internet access for any period of time working remotely and not in a Workiva office

Benefits

• Salary range in the US: $22.00 - $22.00
• 401(k) participation and match
• Paid sick leave
• A unique opportunity to further your learning experience through additional internship seasons

Company Description

Workiva is the platform designed to bring confidence, control, and a competitive edge to the world’s most complex organizations. Our AI-powered platform unifies finance, risk, and sustainability on a single, secure foundation—ensuring data is trusted, traceable, and ready to act on.

• With an unbroken path from source to output, leaders gain confidence in their numbers, visibility into current and emerging risks, and the ability to move with speed and precision in a constantly changing world.
• At Workiva, you’ll bring technology to market that executives, boards, and regulators depend on.
• The work you do here helps organizations navigate uncertainty, maintain trust, and make decisions that stand up to scrutiny.
• If you’re energized by meaningful challenges, inspired by collaborative teams, and motivated to help organizations turn uncertainty into advantage, we’d love to meet you.