[Hiring] IT Support Technician @wynwood tech

Role Description

We are currently looking for multiple IT Support Technicians for one of the leading tech companies in the US. The positions are in South Carolina.

• Freelancing/Contracting
• Start: ASAP
• Duration: long-term 6+ months
• Capacity: full-time, part-time also possible
• Language: English
• Eastern Standard Time

Requirements

• Experience in IT support / on-site technical support, including remote hands, incident response, workstation rollouts, and relocations.
• Experience with server and rack hardware installation, especially Dell or HPE, as well as UPS installation, cabling, and connectivity testing.
• Knowledge of network troubleshooting, ideally with HPE Aruba networking and Sophos firewalls.

Self-Assessment Areas

• Server & Rack Hardware Installation (Dell/HPE)
• UPS Installation & Cabling
• Network Troubleshooting
• HPE Aruba Networking
• Sophos Firewalls
• Structured Cabling & Connectivity Testing
• Remote Hands Support
• On-site Incident Response
• SLA & Response Readiness
• Technical Documentation & Reporting
• Workstation Rollouts & Relocations
• Lenovo & HP Client/Notebook Support
• Printer Setup & Troubleshooting
• VMware Virtualization
• Veeam Backup & Replication