[Hiring] IT Support Specialist @National Pan-Hellenic Council

Role Description

You will provide technical assistance and problem resolution for users across the organization, maintaining smooth daily technology operations.

Qualifications

• Dedication to 40 hours per week of dedicated support availability
• Experience in troubleshooting hardware, software, and network issues
• Strong problem-solving abilities and communication skills

Requirements

• During your first month under a standard probation period, you will have resolved routine technical support tickets
• Familiarized yourself with internal systems
• Established direct communication channels with staff members needing assistance

Benefits

• Life & disability insurance
• Mental health support
• Company pension plan
• Employee discounts
• Financial wellness program
• Relocation package