[Hiring] IT Support Intern @www.teamventi.com

Role Description

This is a virtual/remote position to join our growing team as an IT Support Intern.

• Giving IT support to client administrators and end-users, focusing on phone services support and configuration changes. Communication may be through phone, email or chat.
• Collaborating with other team members to ensure customer success before and after sales.
• Handling ticket requests.

You must be able to work from home, have a quiet workspace, and have a computer and headset in good working order.

Working hours: office hours Monday to Friday (8AM-5PM CST).

Qualifications

• Has a recent university diploma or students graduating in the next 12 months.
• Has strong English communication skills (spoken & written).
• Is self-managed, proactive, organized, and technically curious.
• Possesses excellent problem-solving, teamwork and technical leadership skills.
• Works effectively in a diverse/global team environment.
• Has passion for learning and for helping others.

Benefits

• Net monthly salary (Scholarship) of 8,000 MXN.
• Participation in the company sales referral program.
• Full remote work from home. We have been pioneers of remote working since 2013!
• International Experience.
• Career and Development Plan.

Company Description

Team Venti is a U.S.-based Microsoft Solutions Partner specializing in secure, cloud-first Microsoft technologies. With over 18 years of experience, we help businesses reduce costs, enhance productivity, and transition seamlessly to modern, cloud-based IT solutions. Recognized as a 5-time Microsoft Cloud Partner of the Year, we are committed to clear communication, effective support, and driving long-term results for our clients.