[Hiring] Cloud Platform Support Engineer @AmaliTech

Role Description

As a Cloud Platform Support Engineer (Azure Operations), you will support and operate enterprise Azure services, covering monitoring, incident response and request fulfilment across Azure networking/security, Azure Kubernetes Service (AKS), Azure Virtual Desktop (AVD) and Azure Monitor.

Key Responsibilities

• Monitor and troubleshoot Azure platform health using Azure Monitor, Log Analytics, alerts and workbooks
• Triage and resolve incidents for Azure networking, security controls, AKS and Azure Virtual Desktop, and escalate with clear evidence
• Fulfil approved access and configuration requests (Azure RBAC, subscription and resource access) following standards
• Operate and support AKS and AVD environments (baseline checks, common break/fix, service health validation)
• Maintain Azure operational runbooks and troubleshooting guides; improve monitoring signals and dashboards.

Qualifications

• BSc in Computer Science, Computer Engineering, IT, or a related field
• At least 3 years of professional experience in support on Azure operations, including monitoring, incident response and troubleshooting
• Production Azure operations experience (monitoring, incident response, and troubleshooting)
• Strong knowledge of Azure RBAC and subscription/resource access patterns
• Azure networking fundamentals (VNets, DNS, NSGs, UDRs, private endpoints) and common connectivity troubleshooting
• Azure Monitor and Log Analytics skills (KQL basics, alerts, dashboards/workbooks)
• Hands-on support exposure to AKS and/or Azure Virtual Desktop (core concepts, common operational issues)
• Azure automation using PowerShell and/or Azure CLI (repeatable ops tasks)
• Azure cost analysis
• Security-aware operations (least privilege)

Requirements

• Interested and qualified applicants should complete the application process via AmaliTech Careers.
• Application deadline is October 30, 2026.
• Documents required for applying:
• Latest copy of CV (mandatory, PDF format)
• Other certificates (optional, PDF format)

Benefits

• Pension benefits (Tier 1, 2, Provident fund)
• Bonuses and end-of-year package
• Internet data allocation for remote work
• Medical insurance
• Lunch Allowance
• Employee welfare benefits (for weddings, funerals)
• Employee bonding activities (bi-monthly happy hour, sporting activities)

Company Description

AmaliTech is a global consulting and technology services provider, enabling businesses to scale their digital capabilities, accelerate innovation, and bridge critical tech talent gaps.

With a team of over 500 professionals operating across Germany, the US, Ghana, and Rwanda, we blend the strategic insight of tier-one consulting expertise with the technical excellence of certified software engineers and data scientists to deliver digital solutions at globally competitive rates.

Our services-spanning consulting, AI, data analytics, cloud transformation, cybersecurity, web & app development, and managed services-are tailored to meet the unique needs of our clients while ensuring smooth, real-time collaboration across global teams.

As a social business, we reinvest our surplus into initiatives that advance skill-building and inclusion in the tech space in sub-Saharan Africa.