[Hiring] Application Administrator @SS&C Technologies

Role Description

This is an exciting opportunity for a skilled individual to work in a fast-paced environment with leading-edge technology and be part of a dynamic team supporting SS&C’s SaaS offerings. The Application Administrator will use his/her creativity and technical expertise to coordinate and execute all activities related to Production environments, including:

• Scripting automation
• Monitoring
• Response
• Troubleshooting

Qualifications

• BS or MS Degree in Computer Science or similar degree
• Some professional experience or a prior internship
• Team player - Recognizes the bigger picture and understands the value of teamwork
• Excellent communication skills, written and verbal
• Any knowledge of the VAX VMS Operating Systems is a major plus
• Any knowledge of Kubernetes and/or Container technologies is a major plus
• Experience supporting complex internal and client-facing environments is a major plus
• Experience with troubleshooting Microsoft products and protocols is a plus
• Experience working with enterprise applications is a plus

Requirements

• Required hours are Monday through Friday from 4 PM to 12 AM Eastern Time
• Occasional weekend coverage for maintenance activities (typically during the morning) is required
• Provide first level technical support for various SS&C hosted applications to ensure uptime and service level objectives are met
• Ensure SS&C’s operations, such as application job scheduling and server operations work properly and meet business and client expectations
• Participate in repair and restoration of processing and systems availability in coordination with other departments
• Lead or assist root cause analysis efforts and work with others to prevent future recurrences
• Excellent understanding and working knowledge of Windows and/or Linux operating systems
• Working knowledge of Encryption tools such as PGP, GPG, and GNU
• SFTP server configuration and troubleshooting
• Knowledge of scripting technologies and/or willingness to learn
• Monitor application availability and performance
• Troubleshoot infrastructure, application, database, and network related issues
• Coordinate/communicate with various teams on tasks and escalations using Agile methodologies
• Participate in 24x7 escalation/rotation support as part of the larger team
• Support new virtual and cloud solutions that improve SS&C service offerings
• Ensure change management procedures are followed in a timely manner
• Participate in the creation and maintenance of relevant documentation
• Participate in Disaster Recovery validation scenarios

Benefits

• Medical, dental, and vision coverage
• 401(k) plan with company match
• Paid time off, holidays, and parental leave
• Professional development reimbursement opportunity