[Hiring] Workers Compensation Case Manager @Alight

Role Description

Seeking a compassionate Worker's Compensation Case Manager to support employees through their return-to-work process.

The role involves supporting employees during work-related injury absences. This includes:

• Evaluating obstacles to prompt return to work
• Collaborating with stakeholders to implement solutions
• Facilitating return to work or an alternative plan

Responsibilities

• Meeting with clients to address workplace injuries
• Managing workplace injury claims, minimizing time-loss and claim costs through early intervention and proactive coordination of services
• Ensuring regular and open lines of communication with clients, injured workers, and the provincial Workers’ Compensation Boards
• Liaising with the provincial Workers’ Compensation Boards
• Reviewing claim files
• Interpreting provincial workers’ compensation legislation, policies, and procedures
• Filing reports of injury, identifying appeal issues, drafting letters of objection
• Coordinating case management activities including developing, implementing, and monitoring return to work and rehabilitation strategies
• Facilitating 3rd party interventions (functional capacity evaluations, independent medical evaluations)

Requirements

• Work experience in a workers’ compensation claims management capacity either in an in-house capacity at a private company or in a third-party consulting capacity with corresponding knowledge of workers’ compensation statutes, policies, and procedures, and workplace health and safety would be an asset
• Be proficient with Microsoft Word, Excel, and Outlook
• Have education in a related field; human resource and/or health and safety and/or insurance certificate-designation are assets. In the absence of these qualifications, significant consideration will be given to applicants with claims management experience
• A paralegal license is required in the role

Application and Interview

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position:

• SSN/SIN validation
• Education verification
• Employment verification
• Criminal check
• Search against global sanctions and government watch lists
• Credit check
• Drug test

You will be notified during the hiring process which checks are required by the position.

Alight requires all virtual interviews to be conducted on video. Please be aware that Alight is a camera-on culture and may require occasional travel to one of our physical office locations.

Our Commitment to Inclusion

We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [email protected] .

Equal Opportunity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law.

Salary Pay Range

• Minimum: 67,500.00 CAD
• Maximum: 82,500.00 CAD

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level.