[Hiring] Workday Solutions Manager @Chewy

Role Description

Chewy is looking for a Solutions Manager to join our HR Systems & Solutions Team. In this role, you will support Workday configuration and functionality within our Payroll and Absence modules. You’ll work closely with senior Team Members and multi-functional partners to help implement enhancements, resolve issues, and improve the overall employee experience through technology.

This role combines hands-on system work with a growing focus on agile delivery practices. You’ll contribute to the management of the Jira backlog for your functional area, help refine work items, and support configuration tasks from discovery through testing and deployment. It’s an excellent opportunity to deepen your Workday expertise while developing your skills in product ownership, customer collaboration, and solution delivery.

What You’ll Do

• Serve as the Workday configuration expert for the Payroll and Absence functional areas, aligning system design with business processes and goals.
• Partner closely with COE leaders to understand business needs and translate into technical requirements.
• Own and manage the roadmap and backlog, prioritizing enhancements, resolving issues, and supporting regular Workday releases.
• Partner with customers across HR, IT, and other functions to translate business needs into scalable, well-documented solutions.
• Support end-to-end delivery of new features and system improvements, including discovery, configuration, testing (SIT/UAT), deployment, and post-launch support.
• Help document business processes, functional specs, test cases, and user guides as part of ongoing support and enhancement work.
• Support organizational transitions by reviewing training materials, job aids, and communications related to system updates.
• Participate in system and process analysis activities to identify areas for improvement in user experience, compliance, or operational efficiency.
• Stay up to date on new Workday features and help evaluate their relevance to your area.
• Own Workday semiannual release management for the Payroll and Absence modules, including impact assessment, configuration updates, testing coordination, customer communication, and deployment planning.
• Learn from and collaborate with Team Members, contributing to team knowledge-sharing and standard processes.

Qualifications

• Bachelor’s degree in Computer Science, Human Resources, Business Administration, or related field, or equivalent experience.
• 3+ years of Workday configuration experience, with expertise in the Payroll and Absence modules.
• Experience supporting Workday configuration and testing efforts.
• Familiarity with agile delivery and Jira (or similar backlog management tools).
• Strong organizational and problem-solving skills with the ability to manage various high-impact items, raising and prioritizing shifting priorities.
• Clear communication skills and a collaborative approach to working with multi-functional teams.
• A strong desire to learn and grow in HR technology, product ownership, and customer engagement.
• Customer service oriented attitude with a focus on delivering quality user experiences.
• Travel expectation is approximately 10%.

Benefits

• A place where you can be your authentic self and grow your career.
• Work in a culture that cares, with managers who value you and your career journey.
• Development of meaningful connections with a diverse group of Chewtopians through Team Member Resource Groups and celebrate inclusivity with various company events, programs, and activities.
• Comprehensive medical, dental, vision benefits, in addition to wellness programs and resources.
• Unlimited PTO for exempt salary team members, subject to manager approval.
• Six paid holidays per year.
• Eligible for paid sick and family leave in compliance with applicable state and local regulations.