[Hiring] Talent and People Operations Specialist @The Predictive Index

Role Description

At The Predictive Index, we help organizations understand what makes people tick, and we try to practice what we preach. People Ops is where PI's new way of working shows up first for every employee, from the first interview to the first 90 days. Our People Ops team is growing, and we're looking for someone who can own recruiting end to end while helping build a People Ops function that runs on strong process and genuine care for the employee experience.

Reporting to the Director, People Operations, this role sits at the center of two things: bringing great people into PI, and making sure the systems and moments around them – onboarding, process, day-to-day support – actually work. Hiring at PI ebbs and flows. Some stretches you'll be running five or more searches at once. Others, recruiting will take up less of your time, and you'll turn your attention to onboarding, process improvements, or whichever People Ops priority matters most that quarter. That flexibility is intentional. It reflects how we're designing work at PI: work moves toward whatever matters most, and people and AI each handle what they do best. If you like variety and want to help shape what a modern People Ops function looks like, this rhythm will suit you well.

What You'll Do

• Own recruiting, full cycle.
• Partner with hiring managers to understand what they need, source and screen candidates, coordinate and schedule interviews, and manage offers, largely independently.
• Manage our ATS (Greenhouse), evaluate broader recruiting tools, and bring an AI-forward eye to improve the process for candidates and hiring managers.
• Help hiring managers build interview and screening criteria that surface a candidate's real comfort working alongside AI.
• Coordinate onboarding and new hire orientation, ensuring it feels genuinely welcoming, engaging, and educational.
• Flex into broader People Ops work when recruiting volume is lower, including:
• Finding and automating repetitive People Ops workflows with AI.
• Supporting programs that help employees build AI fluency.
• Planning and executing occasional in-person employee events.
• Maintaining HR software systems.
• Administering pulse and employee engagement surveys.
• Company-wide communications on behalf of People Ops.

Qualifications

• 3+ years of combined recruiting and HR experience, including having run full-cycle recruiting independently.
• Ability to manage multiple open searches and shifting priorities at once, without losing accuracy or momentum.
• Hands-on experience managing an applicant tracking system, keeping requisitions, pipelines, and candidate data organized and accurate.
• Meticulous with the details that matter: documentation stays accurate even when things move fast.
• AI-fluent in your own work, and able to spot it in others.
• A genuine builder's instinct: you've built or configured workflows, automations, or AI agents.
• Curious and adaptable: you treat how you work as something to keep redesigning.
• Comfortable holding confidential candidate and employee information with discretion and good judgment.
• A people-first mindset: you care as much about the candidate and new hire experience as you do about getting a role filled.

Nice to Have

• Experience with Greenhouse.
• Familiarity with PI's own hiring products, like our Behavioral Assessment and Job Assessment.
• Experience building AI-literacy or AI-fluency criteria into interview loops or scorecards.
• Hands-on experience with automation or agent-building tools (e.g., Zapier, Claude, custom GPTs).
• Experience supporting AI adoption or change management within a team or company.
• Experience recruiting in a fast-growing or resource-constrained environment.
• Familiarity with HR compliance basics.

Benefits

• This is an exempt, salaried position ($75,000–$105,000) with full access to PI's benefits package, including unlimited PTO and 401(k) with match.
• All PI employees have the choice to work either at our Westwood, MA headquarters, Remote, or a mix of both.
• Every PI employee gets access to AI tools and ongoing training to use them well.

Company Description

The Predictive Index is a leader in workplace behavioral science, recognized as an award-winning best place to work by Inc., Glassdoor, Boston Business Journal, and The Boston Globe. Our mission is "Better work, Better world," and we take great pride in PI's power to supercharge workplace relationships and culture. We celebrate our differences, knowing that they are fundamental to our success as an organization. We encourage people from underrepresented backgrounds to apply.