[Hiring] Talent Acquisition Coordinator @Confluent Health

Role Description

The Talent Acquisition Coordinator provides administrative and coordination support throughout the hiring and onboarding lifecycle for clinical positions, including:

• Physical Therapists
• Physical Therapist Assistants
• Occupational Therapists
• Certified Occupational Therapy Assistants
• Athletic Trainers

This role partners closely with hiring managers to:

• Keep clinical candidates moving
• Process offers
• Verify licensure
• Own all pre-employment and onboarding activities through the employee’s first day and start validation

Responsibilities include:

• Track pending licensure for new graduates and candidates relocating from other states (exam dates, application status, temporary licenses) and align start dates to licensure
• Flag licensure or credentialing gaps that put a start date at risk for the hiring manager
• Own assigned new hires from offer acceptance through Day 1
• Initiate background checks through the background screening vendor using the correct package for the position and brand; monitor progress and follow up on delays or missing candidate information
• Review background results for completion and route any flagged or adverse results to the appropriate Talent Operations team member per policy
• Coordinate any additional clinical pre-employment requirements (e.g., drug screens, health requirements, immunizations)
• Confirm all pre-employment requirements are cleared before a start date is finalized
• Initiate and manage new-hire onboarding in UKG, ensuring accurate employee information, position, pay, and start-date data
• Send new hires timely updates throughout pre-boarding, including welcome communication, outstanding-item reminders, and Day 1 details (location, time, contact, what to bring)
• Track I-9 completion for assigned new hires, ensuring Section 1 is completed by Day 1 and Section 2 within three business days of start; complete E-Verify where applicable and follow up on outstanding or incomplete I-9s
• Monitor outstanding onboarding tasks and proactively follow up with new hires and hiring managers
• Submit applicable IT/access requests
• Process and communicate start-date changes to the new hire, hiring manager, and impacted teams
• Confirm upcoming starts with hiring managers prior to Day 1
• Validate starts after Day 1, confirming each new hire started as scheduled and updating hire status in iCIMS and UKG
• Maintain accurate candidate, requisition, offer, and onboarding information in iCIMS, UKG, and other applicable systems
• Escalate onboarding issues, delays, or exceptions to the appropriate Talent Operations team member
• Meet established hiring and onboarding SLAs and quality standards

Qualifications

• High school diploma or equivalent
• 2+ years of experience in recruiting coordination, HR, onboarding, or administrative support, preferably in a high-volume environment
• Experience using an applicant tracking system (ATS) and/or HRIS
• Ability to manage a high volume of candidates and new hires across multiple locations and hiring managers at once
• Strong attention to detail and accuracy in candidate data, offer details, and pre-employment documentation
• Ability to follow standardized processes, meet SLAs, and recognize when to escalate
• Ability to handle confidential information with discretion

Requirements

• Experience with iCIMS and UKG
• Experience in healthcare or a multi-site outpatient environment
• Experience supporting clinical or licensed-professional hiring (e.g., PT, OT), including license verification
• Familiarity with background checks, I-9/E-Verify, and healthcare onboarding requirements

Benefits

• 401(k) with 4% company match
• Comprehensive benefits package, including medical, dental, vision, and LTD insurance