[Hiring] Talent Acquisition & Onboarding Coordinator @Effortless Office

Role Description

The Talent Acquisition & Onboarding Coordinator partners with the Experience Manager to attract, hire, onboard, and develop the people who make Effortless Office special. This role supports the full hiring lifecycle, including:

• Interviewing candidates
• Completing background and reference checks
• Preparing and sending offer letters
• Coordinating onboarding and new hire training
• Tracking and processing 45-day and 90-day performance reviews
• Managing the annual company review cycle from kickoff through completion

With a strong eye for detail and a commitment to confidentiality, the Talent Acquisition & Onboarding Coordinator creates a consistent, effortless experience for every candidate and employee, from the first interview through every review.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred; equivalent experience will be considered.
• Preferred Certifications: aPHR, PHR, or SHRM-CP
• 3+ years of experience in recruiting, talent acquisition, onboarding, or HR coordination.
• Experience conducting interviews, background checks, and reference checks.
• Working knowledge of employment practices related to hiring, background screening, and recordkeeping (e.g., EEO, FCRA, Form I-9).
• Experience with applicant tracking systems (ATS), HRIS, or PEO platforms preferred.
• Proficiency in Microsoft 365, including Outlook, Teams, Word, and Excel.
• Experience in an IT, Managed Service Provider (MSP), or technology services environment is a plus.
• Demonstrated ability to handle sensitive and confidential information with discretion.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple candidates and deadlines at once.
• Strong written and verbal communication skills and a warm, professional approach with candidates and employees.

Requirements

• Partner with the Experience Manager and hiring managers to understand staffing needs and post open positions on job boards and other recruiting channels.
• Screen resumes and applications and conduct initial screening interviews via Microsoft Teams to identify qualified candidates.
• Schedule and coordinate interviews, participate in interviews, and gather feedback from hiring teams.
• Communicate promptly and professionally with candidates throughout the hiring process and keep candidate records accurate and up to date.
• Initiate and track background checks, ensuring each is completed and cleared before a new hire’s start date.
• Conduct professional reference checks and summarize findings for the Experience Manager and hiring manager.
• Prepare and send offer letters, track acceptances, and confirm start dates with new hires and their managers.
• Handle all candidate and employee information with strict confidentiality and in line with company policy and employment regulations.
• Coordinate onboarding from offer acceptance through the first 90 days, ensuring new hire paperwork and PEO enrollment are completed accurately and on time.
• Work with hiring managers, IT, and Accounting so new hires have the equipment, system access, and information they need on day one.
• Schedule and facilitate new hire orientation and training on company policies, core values, and our EOS (Entrepreneurial Operating System) practices.
• Track completion of required new hire training, including security awareness training.
• Serve as a go-to resource for new hires during their first weeks with the company.
• Schedule, track, and process 45-day and 90-day performance reviews for all new hires, ensuring they are completed on time.
• Prepare review materials for managers and follow up on outstanding or overdue reviews.
• Manage the annual company review cycle, including timelines, communications, manager reminders, and completion tracking.
• Maintain accurate review documentation and report on completion status and trends to the Experience Manager.
• Maintain organized, accurate, and confidential employee and hiring records.
• Develop and refine templates, checklists, and processes to create a consistent experience for candidates, new hires, and managers.
• Support the Experience Manager with employee engagement initiatives and other HR projects as needed.

Benefits

• Health, dental, and vision insurance
• 401K + employer match
• Paid time off and holidays
• Opportunities for career growth and development
• Formal and structured mentorship
• Training and certification support