[Hiring] Senior Staff People Partner @OpenLoop Health

Role Description

OpenLoop's mission is to bring care anywhere by powering telehealth solutions at scale. We're looking for a Sr. Staff People Partner to support the teams that generate and service OpenLoop's revenue — Commercial, Marketing, Operations, and Patient Support.

This is a business partner role for someone who understands what supporting a revenue organization requires. You'll partner with:

• Sales and Customer Success leaders whose teams carry quotas and earn variable compensation.
• A high-volume Patient Support organization of contact center staff and certified medical assistants.

This role reports to the Sr. Director, Talent Management, and will help shape OpenLoop’s evolving People Partner function. You will have significant autonomy and runway to define what strategic HR partnership looks like across the company.

Qualifications

• 8+ years of HR experience, including significant time as a People Partner supporting a commercial, sales, or revenue-generating organization.
• Deep, practical fluency with variable compensation.
• A trusted advisor on employee relations and performance management.
• Experience supporting or partnering on a restructure or org design change.
• Strong generalist foundation: compliance, People Ops, business partnership, and compensation.
• Credible with a CRO or VP of Sales.
• Direct communicator who can hold their own with senior leaders.
• Moves fast, prioritizes ruthlessly, and asks for help early.
• Analytical and data-driven.
• Background at a scaling company where the People function was still being built.
• Multi-state employment law knowledge across a nationwide workforce.
• Passionate about enabling high-performing teams and cultivating a culture of collaboration and innovation.

Requirements

• Serve as the primary People Partner to leaders across Commercial, Marketing, Operations, and Patient Support.
• Partner on org design and workforce planning for quota-carrying and capacity-driven teams.
• Advise leadership on organizational gaps and bring recommendations.
• Lead the people side of restructures, role eliminations, and team changes.
• Coach managers through performance conversations.
• Run and continuously improve performance review and calibration processes.
• Partner with Compensation on job architecture and leveling.
• Own employee relations matters end to end for the client groups.
• Analyze turnover, ramp, engagement, and headcount data.
• Build documentation, workflows, and operational infrastructure.
• Handle variable compensation questions and support leaders and employees.

Benefits

• Medical, Dental, and Vision plans.
• Flexible Spending/Health Savings Accounts.
• Flexible PTO.
• 401(k) + Company Match.
• Life Insurance, Pet insurance, and more.

Company Description

We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence, and Belonging, as we want everyone to feel empowered and supported to do their best work.