[Hiring] SVP, Partners @Vonage

Role Description

Join Vonage and help us innovate cloud communications for businesses worldwide!

Why this role matters:

Vonage is doubling down on partnerships as a primary growth engine — and this is the role that owns it all. As SVP, Partners, you will be the single executive accountable for Vonage's entire global partner strategy across both BU API and BU Apps, spanning all nine partner pillars:

• Hyperscalers
• Independent Software Vendors
• Value Added Resellers
• BU Partners
• Developer Platforms
• System Integrators
• Communications Service Providers
• TSD Channel Partners
• Alliance Partners

This is an Executive level leadership role with full P&L-adjacent accountability for the total partner ecosystem — from sell-to and sell-through motions to 360 strategic relationship management. You will set the vision, build the operating model, and lead a team of senior partner leaders to turn Vonage's partner network into a material, measurable revenue channel. If you are an operator and a visionary who can work at board level and roll up your sleeves when it counts, this role is for you.

Your key responsibilities:

• Total Partner Strategy
  • Own and execute Vonage's global partner strategy across all business & product areas — the first unified partner leadership role across our core Solutions Areas
  • Define how each partner archetype contributes to Vonage's revenue and market position
  • Establish a consistent partner operating model (programme structure, tiering, incentives, rules of engagement, MDF governance) that works across the SA’s and all geographies (AMER, EMEA, APAC)
  • Drive clarity on partner motion by archetype: sell-to, sell-through, and 360 strategic relationship management
• Revenue & Commercial Accountability
  • Own the global partner-influenced and partner-sourced revenue targets across all SA’s
  • Develop joint business plans with strategic partners that align Vonage's product roadmap and GTM priorities with partner co-sell and co-build motions
  • Identify and pursue net-new revenue opportunities within the partner ecosystem
  • Partner closely with Sales, Product, Marketing, and RevOps to ensure partner-sourced pipeline is tracked, forecasted, and converted
• Leadership & Organisational Development
  • Lead, coach, and develop a team of senior partner leaders
  • Act as the executive sponsor for Vonage's most strategic partner relationships
  • Build the team and talent pipeline required to scale the partner function
• Cross-Functional & Executive Engagement
  • Serve as the primary partner voice at Vonage's executive level
  • Drive cross-BU alignment to avoid channel conflict
  • Represent Vonage externally at industry events, partner summits, and strategic partner QBRs

Qualifications

• Proven track record as a senior partner or alliances leader in a global B2B SaaS, CPaaS, or cloud technology business
• Demonstrated experience building and scaling multi-archetype partner programmes
• Deep commercial acumen with the ability to build joint business plans
• Executive presence and stakeholder influence
• Experience leading geographically distributed teams across AMER, EMEA, and APAC
• Strong cross-functional operator
• A builder's mindset

Requirements

• Background in the communications, CPaaS, UCaaS, CCaaS, or adjacent cloud technology sector
• Familiarity with Salesforce, ServiceNow, or hyperscaler partner ecosystems
• Experience managing a TSD/agent channel model in the enterprise communications space
• Track record of building or transforming a partner function following a company acquisition, merger, or significant structural change

Benefits

• Company Bonus or Commission Structure (depending on the role)
• Medical, Dental, and Vision Coverage Options
• 401(k) Savings Plan
• Company-Paid Basic Life and AD&D Insurance
• Short-Term Disability (STD)
• Long-Term Disability (LTD)
• Maternity/Parental Leave
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Employee Support Program (EAP)
• Voluntary Supplemental Insurance
• Lifestyle Benefits
• Volunteer Time Off (VTO)
• Tuition Reimbursement - available for select positions