[Hiring] Senior HR & Operations Coordinator @My VA Support, Inc.

Role Description

The HR & Operations Coordinator supports day-to-day HR and operational processes across a remote organization. The position is responsible for:

• Maintaining accurate records
• Coordinating performance reviews
• Conducting candidate interviews
• Supporting payroll preparation
• Managing recurring HR activities
• Ensuring operational follow-ups are completed

This role communicates directly with contractors, candidates, clients, managers, and internal departments in both English and Spanish. Recruitment is an important part of the position, particularly interviews and candidate coordination, but it is not the role’s exclusive focus.

Position Scope:

• Around 50-100 active contractors
• 10-50 active clients
• 5-20 performance reviews during an average month
• Performance-review volume may vary based on first-month, third-month, sixth-month, annual, and performance-improvement review schedules

Qualifications

• Minimum of three years of relevant experience in HR Operations, Human Resources, Operations Coordination, Recruitment Coordination, or a similar role
• Four or more years of relevant experience preferred
• C1 or advanced professional English proficiency
• Strong professional communication skills in Spanish
• Ability to communicate directly and professionally with English-speaking clients through email and virtual meetings
• Hands-on experience conducting candidate interviews
• Experience coordinating performance reviews and maintaining performance documentation
• Strong organizational skills and exceptional attention to detail
• Experience working with an HRIS, ATS, CRM, or similar business-management system
• Comfortable working with spreadsheets, reports, operational data, and confidential records
• Ability to manage multiple recurring responsibilities, deadlines, and follow-ups
• Strong written communication, documentation, and problem-solving skills
• Ability to work independently and recognize when management approval is required

Requirements

• Experience with Zoho Recruit, Zoho CRM, or other Zoho applications
• Experience supporting remote teams or independent contractors
• Experience with payroll preparation, onboarding, PIPs, HR reporting, or client feedback
• Experience facilitating group interviews or high-volume recruitment processes
• Experience creating SOPs or improving workflow automations
• Familiarity with assessment, time-tracking, or remote-work management platforms

Benefits

• Professional exposure to HR operations, performance management, recruitment, payroll support, Zoho systems, workflow automation, and AI-assisted tools
• Opportunity to work directly with clients and contribute to operational improvements
• 100% remote, long-term opportunity
• Monthly payments