[Hiring] Senior HR Business Partner @Clutch

Role Description

Clutch is building the systems, judgment, and culture needed to sustain our pace of growth and innovation. This is a strategic partner role, not a traditional HRBP seat, and much of what you own needs to be built and evolved in real time rather than run from an existing playbook. It's for someone who wants to keep experimenting with creative solutions, is comfortable building the playbook instead of inheriting one, and is excited about how AI can unlock leverage for the HRBP function.

You'll partner directly with leadership to raise the caliber of how the business operates:

• Designing the systems and standards that reinforce a high-performance culture.
• Building the frameworks that give leaders the judgment to navigate ambiguity and change.
• Shaping how the company communicates internally to stay aligned through growth.

You'll also be trusted with sensitive, high-stakes people situations, bringing composure and sound judgment to how they're navigated, knowing when to make the call yourself versus when to escalate. Your success is measured by the caliber and consistency of judgment across the leadership layer, not just the programs you build, but whether the business runs better and more consistently because of them.

What You’ll Do

Within 1 month, you will:

• Build trusted relationships with the managers and leaders you'll be partnering with most closely.
• Develop fluency in Clutch's current performance and accountability systems, culture norms, and internal communication rhythms.
• Identify where trust and context need to be built before taking on the most sensitive work.

Within 3 months, you will:

• Stand up the first concrete improvements to how Clutch defines and reinforces a high-performance culture.
• Shape and begin executing an internal communications strategy that keeps the business aligned as change accelerates.
• Be trusted to weigh in on sensitive, judgment-heavy people situations with increasing autonomy.

Within 6 months, you will:

• Own the systems that help managers and leaders build the judgment needed to operate well through high-change, high-growth conditions.
• Design and operationalize stronger systems of accountability and consistency in how performance is managed across the business.
• Deepen engagement and organizational health touchpoints in partnership with people managers.

Qualifications

• 5+ years as an HR Business Partner in fast-paced high-growth environments, preferably in SaaS and/or Fintech.
• Experience coaching and advising people managers through ambiguous, high-stakes situations.
• A track record designing and standing up HR programs or systems from the ground up.
• Strong business acumen: fluency with financials and organizational priorities.
• Experience navigating sensitive, high-stakes employee situations with sound, independent judgment.
• Sharp communication skills that flex across audiences.
• Relationship-building instincts paired with sound escalation judgment.
• Comfort operating in high-growth, high-ambiguity environments.
• Fluency using AI to drive efficiency in work.

Benefits

• Remote Flexibility: Enjoy the freedom of remote work from anywhere.
• Unforgettable Off-Sites: Twice a year, bond with colleagues in exciting destinations.
• Paid Time Off: Enjoy flexible PTO days yearly for relaxation and rejuvenation.
• Stock Options: Receive stock options as part of your compensation package.
• Home Office Setup: Dedicated budget for home office essentials.
• Work Trip Budget: Budget for work-related trips and co-working.
• Health Coverage: Comprehensive health and dental insurance plans.