[Hiring] Senior Benefits Administration Services Analyst @Conduent

Role Description

• Executing established client-defined benefits processes with minimum direction and oversight from Sr. Leadership.
• Researching and responding to client and participant escalated issues (such as eligibility, data, service delivery, etc.).
• Triaging intermediate system issues to confirm adherence to requirements.
• Performing peer review on work completed by other team members.
• Interfacing with external client contacts to scope change work.
• Review and maintain Business Requirements, Administrative Guides and Process documents, making updates and obtaining client signoffs as needed.
• Identifying system and processing enhancements to improve process efficiency.
• Mentoring and coaching junior team members.
• Performing other duties as assigned and complying with all policies and standards.
• Leading change work for the entire project life cycle from Discovery through Go-Live, including project management.
• Acting as Subject Matter Expert for client rules & expectations.
• Act as steward for Conduent Data Requirements in partnership with Data Management team.

Qualifications

• Advanced Excel skills are required.
• Formal education and 4 plus years of relevant expertise in Defined Benefits.
• Ability to complete work with minimal supervision.
• Project Management skills.
• 3 years of SQL query execution & development.
• Familiarity with project life cycle and project management.

Requirements

• Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.
• This position, based on business need, may be eligible for a bonus or incentive.
• Estimated salary range for this role is $80-90k.

Benefits

• Health and Welfare Benefits: Tailored to fit you and your family's needs starting on the first day of employment.
• Retirement Savings: Support to save for your future.
• Employee Discounts: Access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
• Career Growth Opportunities: Opportunities to advance your career with a vast portfolio of businesses and a global footprint.
• Paid Training: Earn while you learn with access to award-winning learning platforms throughout your Conduent career.
• Paid time off: Attractive paid time off packages designed for you to enjoy your life away from work.
• Great Work Environment: Award-winning culture and recognition for diversity efforts.