[Hiring] Benefits Integration Systems Analyst @RTX

Role Description

The Benefits Integration Systems Analyst provides production support for core benefits data and system integrations. This role focuses on resolving ServiceNow cases, performing data corrections, and ensuring accurate processing across benefits, leave, SSN, and pension workflows.

• Manage day‑to‑day production support for Benefits Integration Systems.
• Resolve ServiceNow tickets related to benefits processing and data integrity.
• Complete leave, SSN, and pension data corrections in accordance with policies and compliance standards.
• Collaborate with HR, Payroll, Benefits, and technical teams to troubleshoot issues and maintain accurate system data.
• Document recurring issues and support continuous process improvements.

Qualifications

• Typically requires a University Degree or equivalent experience and minimum 5 years prior relevant experience, or an Advanced Degree in a related field and minimum 3 years experience. Equivalent experience will be considered in lieu of education.
• Experience with Agile and Waterfall methodologies.
• Experience supporting HR, payroll, or benefits systems.
• Strong analytical and problem‑solving skills with a high attention to detail and ability to manage sensitive data.
• Familiarity with ServiceNow or similar tools.

Requirements

• Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future.
• The company will not offer immigration sponsorship for this position.
• The company will not seek an export authorization for this role.

Benefits

• Robust total rewards package with compensation.
• Healthcare, wellness, retirement and work/life benefits.
• Career development and recognition programs.
• Parental (including paternal) leave.
• Flexible work schedules.
• Achievement awards.
• Educational assistance.
• Child/adult backup care.

Company Description

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. Together, we push the boundaries of known science and find new ways to connect and protect our world.