[Hiring] Recruitment & HR Operations Associate @JayWay Travel

Role Description

You'll provide hands-on support throughout our recruitment processes, including:

• Reviewing CVs and applications and identifying suitable candidates
• Conducting candidate screening calls and interviews
• Assessing candidates against agreed role requirements
• Coordinating interviews and communication between candidates and hiring managers
• Keeping recruitment processes organised and progressing
• Supporting offer and pre-hire processes
• Maintaining accurate recruitment information
• Helping improve the candidate experience and recruitment workflow

You'll also provide practical HR operations support across our international business, including:

• Supporting onboarding and offboarding processes
• Maintaining accurate HR records and documentation
• Supporting HR processes across different countries and employment setups
• Responding to HR-related questions and requests
• Supporting HR compliance and documentation requirements
• Maintaining HR systems and data accuracy
• Creating and improving HR documentation, templates, and processes

At JayWay, we like people who ask: "Could we do this better?" You'll have opportunities to:

• Improve HR and recruitment workflows
• Reduce repetitive manual work
• Explore automation and AI tools
• Make better use of HR and recruitment systems
• Create practical SOPs, templates, and workflows
• Identify opportunities to simplify and streamline processes
• Introduce technology that makes our work more efficient

Qualifications

• 3+ years of hands-on HR experience — essential
• Strong practical recruitment experience — essential
• Experience personally conducting candidate interviews — essential
• Experience reviewing and assessing candidates
• Experience coordinating recruitment processes and working with hiring managers
• Experience across the HR lifecycle, including onboarding and offboarding
• Good understanding of HR documentation, systems and compliance
• Experience working across multiple countries or international teams is a plus
• Confidence using HR systems, spreadsheets and digital tools
• An interest in automation, AI and process improvement
• Excellent written and spoken English
• Strong organisation and attention to detail
• A proactive, solutions-oriented approach

Benefits

• Make a meaningful contribution to our recruitment processes
• Work across international HR and recruitment activities
• Help shape and improve how we work
• Experiment with modern HR, AI and automation tools
• Work with colleagues across different countries and cultures
• Contribute to a growing, remote-first travel business
• Take ownership of meaningful projects and process improvements
• Join our international team events and retreats

Company Description

JayWay Travel Inc. is committed to ensuring equal opportunities, with recruitment and selection decisions based solely on qualifications and merit, without regard to protected characteristics.