[Hiring] People Operations Specialist @Imagine Pediatrics

Role Description

The People Operations Specialist is responsible for providing administrative and operational support across People Operations with primary responsibility for HRIS administration and payroll support. This role serves as the day-to-day administrator of the Human Resources Information System (HRIS), ensuring employee data integrity, supporting reporting and system administration, and maintaining compliance-related programs. The People Operations Specialist also serves as the primary backup for payroll processing and supports benefits administration, HR operations, compliance, and employee services.

HRIS Administration

• Administer the HRIS, ensuring employee data is accurate, complete, and maintained throughout the employee lifecycle.
• Maintain organizational structures, job, compensation, and employee records while supporting data integrity and system administration.
• Generate recurring and ad hoc HR, payroll, and workforce reports and dashboards and perform routine data audits.
• Troubleshoot HRIS issues and support system enhancements, testing, integrations, documentation, and process improvements.

Payroll Administration

• Serve as the primary backup for payroll processing, including payroll preparation, validation, audits, adjustments, off-cycle payments, and year-end activities.
• Maintain payroll records and partner with Finance, managers, and employees to resolve payroll questions and discrepancies.
• Process payroll adjustments, retroactive pay, off-cycle payments, and other payroll transactions as needed.
• Support compliance with federal, state, and local wage and hour regulations.

Benefits Administration

• Act as a primary point of contact for employees regarding day-to-day benefits questions, eligibility, enrollments, life events, and vendor resources.
• Coordinate benefits enrollments, qualifying life event changes, and terminations in HRIS and vendor systems.
• Work with benefits vendors to resolve employee issues and ensure timely processing of benefit transactions.
• Assist with annual open enrollment activities, employee communications, and benefits education.

HR Operations

• Coordinate onboarding, offboarding, and employee lifecycle transactions, including employment documentation and HRIS updates.
• Prepare HR correspondence, employment documents, and personnel records.
• Respond to employee and manager inquiries regarding HR policies, payroll, benefits, and HR systems.
• Support HR initiatives, projects, and continuous process improvement efforts.
• Administer compliance programs and vendor platforms, including (but not limited to): HireRight, SambaSafety, ProviderTrust, Concentra, and Poster Guard.
• Support internal and external audits by preparing reports and documentation while maintaining confidentiality of employee information.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Accounting, or a related field, or equivalent combination of education and experience.
• Two or more years of experience in Human Resources, Payroll, Benefits Administration, or a related field.
• Experience supporting payroll processing or serving as payroll backup preferred.
• Proficiency in Microsoft Office, including strong working knowledge of Excel.
• Strong organizational skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities while maintaining accuracy and meeting deadlines.
• Demonstrated ability to maintain confidentiality and exercise sound judgment.

Benefits

• Base salary range of $70,000 - $80,000 with a 5% annual bonus.
• Competitive medical, dental, and vision insurance.
• Healthcare and Dependent Care FSA; Company-funded HSA.
• 401(k) with 4% match, vested 100% from day one.
• Employer-paid short and long-term disability.
• Life insurance at 1x annual salary.
• 20 days PTO + 10 Company Holidays & 2 Floating Holidays.
• Paid new parent leave.
• Additional benefits to be detailed in offer.

What We Live By

We’re guided by our five core values:

• Children First: We put the best interests of children above all.
• Earn Trust: We listen first, speak second.
• Innovate Today: We believe that small improvements lead to big impact.
• Embrace Humanity: We lead with empathy and authenticity.
• One Team, Diverse Perspectives: We actively seek a range of viewpoints to achieve better outcomes.

Company Description

We believe that creating a world where every child with complex medical conditions gets the care and support they deserve requires a diverse team with diverse perspectives. We're proud to be an equal opportunity employer.