[Hiring] People Operations Coordinator @Hyprwork

Role Description

This role exists to keep our people engine running on cadence. You will take recruiting coordination, onboarding, records, follow-ups, and engagement programs off the plate of our Head of People & Compliance and turn them into a reliable, documented routine. But this is not an admin seat. We want someone who brings energy to a remote team, turns ideas into real initiatives, and keeps them alive after launch.

• Engagement and culture: Run our engagement programs end to end, including book club, wellness challenges, #momentum, and recognition programs.
• Onboarding that is complete on day one: Ensure new hires have their information collected, accounts requested and confirmed, onboarding call booked, and their manager and trainer looped in before their start date.
• Recruiting coordination without gaps: Ensure every applicant gets a response, every CV reaches Talent Acquisition, and every interview and onboarding call is scheduled without back and forth.
• Offers and contractor agreements: Draft from approved templates, send, track to signature, file and log.
• The monthly 1:1 cycle: Build and assign check-in tasks, send reminders, and follow up until the cycle closes.
• HRIS as the single source of truth: Ensure Workable reflects every joiner, leaver, title, manager, and entity change within two business days.
• First-line employee relations: Handle routine questions and attendance follow-ups, document everything, and escalate anything complex or sensitive the same day.
• Function support: Provide All-Hands presenter input, SaaS invoice routing to Finance, employment verifications, and support on LinkedIn and employer brand content.

Within 90 days, the Head of People & Compliance no longer sends check-in reminders, chases signatures, or answers onboarding logistics questions. When something is stuck, you bring the status and a proposed next step, not just the problem.

Qualifications

• 2 to 4 years in People Operations, HR coordination, recruiting coordination, or employee experience, where you owned a process end to end (onboarding, scheduling, records, engagement) and kept it accurate.
• Startup or scale-up experience (e-commerce, DTC, SaaS, tech, HR tech).
• Proof that you have launched people initiatives yourself: an engagement program, a recognition ritual, a culture event, an onboarding improvement.
• Experience supporting a team of 50+ people, ideally remote and across countries, with many requests running in parallel.
• Proactive and creative: you spot what is missing, propose it, and execute it.
• Clear, warm written communication and the persistence to follow up with senior people on deadlines, politely.
• Discretion with personal and sensitive data, and the judgment to know when to handle something and when to escalate.
• Comfortable learning tools fast: ClickUp, Slack, Google Workspace, Workable.
• Fluent English; Spanish is a plus.
• Availability to overlap with our collaboration window, 8am to 12pm EST, Monday to Friday.

Requirements

• Payroll experience is not required.

Benefits

• Performance bonuses
• Paid time off
• Sick leave
• Maternity and paternity leave