[Hiring] People Operations Associate Generalist @USTech Solutions

Role Description

• Intake and triaging of employee requests in Jira.
• Executing on defined, tier 1 People Operations processes and tasks, including:
  • New hire onboarding
  • Benefits
  • Talent acquisition
  • Talent management
  • Employee experience
• Sometimes working on undefined, tier 2 processes and escalations that require troubleshooting and critical thinking.
• Support Interview Coordination using scheduling tool, Guide.
• Partner with HR Centers of Excellence to absorb and deliver new processes and HR services.
• Partner with People Operations Process Specialists to:
  • Report process breaks
  • Suggest process updates
  • Build efficiencies
  • Create automations
• Participate in department and cross-functional projects.

Qualifications

• Minimum 3 years of HR Operations/HR Generalist/HR Coordinator/Recruiting Coordinator experience.
• Experience in a high-volume, shared service environment with a ticketing system, such as Jira or ServiceNow.
• Experience in a high-volume Talent Ops environment—scheduled large volume of interviews globally.
• Excellent written and verbal communication skills with employees and stakeholders, including effectively coordinating with global partners, providing regular status updates, and driving clear and timely resolutions.
• Experience working remotely on a Global Team, supporting a global operation.
• Demonstrated ability to critically think and problem solve through ambiguous situations.

Requirements

• College degree in a related field, such as Human Resources.
• Experience with the following tools:
  • Jira
  • Workday
  • Guide
  • Ashby/Greenhouse
  • Slack
  • G-Suite
• Experience working with a globally distributed workforce.

Company Description

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

By applying, you acknowledge that AI-assisted tools may be used during hiring.