[Hiring] People & Culture Operations Specialist @Best Friends Animal Society

Role Description

The People and Culture Operations Specialist supports a positive and efficient employee experience at Best Friends Animal Society by providing high-level administrative and strategic support to the People & Culture team. This role coordinates key people processes, including:

• Pre-boarding
• Recognition
• Team-building
• Wellbeing initiatives

While maintaining accurate and confidential employee data, surveys, and reporting, the Specialist also manages departmental administration, compliance, and resources to ensure programs run smoothly and consistently. In all work, this role models Best Friends Animal Society's mission and Guiding Principles, fostering a culture of collaboration, innovation, accountability, trust, inclusivity, and respect.

Qualifications

• A minimum of 2-3 years of experience in project management/coordination, programs, events, or providing high-level support and executive administration.
• Experience in Human Resources, People & Culture, or a related field is strongly preferred.
• Hands-on experience supporting pre-boarding and onboarding, including form completion, cohort coordination, and check-in facilitation is a plus.
• Demonstrated success supporting executive or senior leadership preferred.
• Familiarity with employee engagement tools and surveys is a plus.
• Strong proficiency in MS Office skills including Outlook, Teams, Excel, Word, and PowerPoint.
• Proficiency with Workday or similar HRIS platforms is also preferred.
• Proven ability to manage confidential and sensitive information with professionalism and discretion.
• Strong administrative and organizational skills with exceptional attention to detail.
• Excellent communication and interpersonal skills; able to build trust and rapport across all levels of the organization.
• Self-starter with the ability to manage multiple complex tasks and projects with competing priorities.
• Strong judgment, adaptability, and a proactive mindset in a fast-paced, dynamic environment.

Requirements

• Coordinate the pre-boarding process for new hires, including verification, onboarding forms, I-9 compliance, and welcome kit distribution.
• Schedule and support onboarding sessions such as new hire check-ins and Intercultural Development Inventory (IDI) sessions.
• Assist with department-wide engagement initiatives such as PAWS Week, employee service awards, and survey administration.
• Maintain key people & culture resources and systems, including the Point Person Directory, Best Friends Connect content, and Fetch platform updates.
• Prepare and manage departmental administrative and operational needs, including expense reports, invoices, scheduling, and presentation materials.
• Maintain and organize legal and employee records in accordance with internal policies and compliance requirements.
• Provide administrative support for Employee Relations (ER) initiatives as needed.
• Other duties as assigned.

Benefits

• This position’s hiring range is anticipated to be $58,656 to $62,500 annually, depending on experience.
• Full-time, temporary role expected to start mid-January 2027 and go through May 2027 (subject to change).

Company Description

Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, or domestic partner status.

Applicants for employment in the U.S. must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the U.S. by Best Friends Animal Society.