[Hiring] Payroll, HR and Operations Coordinator @Evollve

Role Description

Evollve HR Consulting is partnering with our client, Franquette Crêperie and Lucette Bistro — two restaurants located in Bowral, New South Wales — to find a Payroll, HR & Operations Coordinator based in the Philippines. This remote, full-time role brings together payroll processing, visa sponsorship and apprenticeship compliance, and general operations support.

Key Responsibilities

• Payroll (approx. 40%)
  • Process weekly payroll across the group (currently Tanda, transitioning to Employment Hero in September 2026)
  • Ensure accurate calculation of ordinary hours, overtime, penalty rates, allowances and leave entitlements under the Restaurant Industry Award
  • Reconcile rostering and time-and-attendance data (timesheets) against approved hours before processing
  • Process leave (annual, personal and other leave types) and manage termination payments (final pay calculations, ETPs) and system offboarding
  • Lodge Single Touch Payroll (STP) reports each pay run, process weekly superannuation contributions, and assist with payroll tax, workers compensation declarations and end-of-year finalisation
  • Respond to staff queries about pay, leave balances and entitlements professionally and promptly
  • Complete weekly and annualised reconciliations and payroll cost reporting
• HR (approx. 20%)
  • Liaise with our registered migration agent on sponsored employee matters, tracking and maintaining compliance
  • Maintain a visa sponsorship tracker (visa expiry dates, nomination conditions, work rights re-checks) and flag upcoming actions
  • Coordinate document requests between staff, the business and the migration agent for new nominations or visa renewals
  • Coordinate apprenticeship documentation and records, including document requests and support
• General Operations (approx. 40%)
  • Reporting:
    • Support general reporting — keeping venue managers on task with weekly reports, assisting with monthly and year-on-year reporting
    • Prepare and distribute executive-level reports
    • Prepare and distribute the weekly Reservations and Events Report
  • Marketing:
    • Respond to Google reviews
    • Update menu documents (Canva) and the website (Squarespace), including for special events
    • Manage Google Drive document filing and organisation
    • Manage monthly account invoicing as directed — tracking monthly spend and preparing invoices at month-end.
  • Provide general executive support to the Directors, assisting with ad hoc administrative and operational tasks as required

Qualifications

• 1–3 years’ payroll processing experience
• Solid Excel skills (Pivot Tables, VLOOKUP, basic formulas)
• Strong numeracy and an eye for detail
• Able to manage competing deadlines and stay calm under pressure
• Discreet and professional when handling confidential information
• Clear written and verbal English communication skills

Requirements

• Experience within hospitality, retail or another multi-site environment
• Hands-on experience with Employment Hero strongly preferred
• Working knowledge of the Restaurant Industry Award 2020 (or willingness to learn quickly)
• Qualifications in accounting and bookkeeping, or progress toward a relevant qualification
• Experience with visa sponsorship compliance and/or apprenticeship administration
• Familiarity with Canva and Squarespace

Benefits

• Stable, long-term role — not freelance or task-based
• Exposure to comprehensive Australian payroll, compliance and finance systems
• Clear expectations, structured workflows and strong leadership support
• A varied role spanning multiple functions
• Competitive Philippines-based salary, aligned to Payroll / AP Specialist benchmarks
• Full-time, remote role
• Long-term opportunity