[Hiring] Manager, Capability Development and Learning @PEMCO

Role Description

The Manager, Capability Development and Learning leads PEMCO's enterprise learning, onboarding, leadership development, and workforce capability initiatives. This role partners with HR Business Partners and business leaders to identify capability needs and develop learning solutions that improve employee performance, accelerate readiness, and support business strategy. The position serves as PEMCO's lead resource for instructional design, adult learning, learning technology, and learning effectiveness while fostering a culture of continuous learning and development.

What You’ll Be Doing

• Strategic Capability Development
  • Works with HR Director to develop and execute the enterprise learning and capability development strategy aligned with business objectives.
  • Partner with HR Business Partners and business leaders to identify current and future workforce capability needs.
  • Works with HR Director to establish development priorities and capability roadmaps that support organizational goals.
  • Serve as a trusted advisor to leaders on learning, development, and workforce capability solutions.
• Learning & Development Leadership
  • Lead the design, development, delivery, and evaluation of enterprise learning programs and experiences.
  • Oversee onboarding, compliance training, professional development, and leadership development initiatives.
  • Ensure learning programs are scalable, measurable, and aligned with business outcomes.
  • Foster a culture of continuous learning and knowledge sharing across the organization.
• Instructional Design & Learning Experience
  • Serve as the organization's lead resource for instructional design and adult learning methodologies.
  • Establish standards for curriculum development, content governance, and learning quality.
  • Design and oversee engaging instructor-led, virtual, blended, and digital learning experiences.
  • Ensure learning content meets regulatory, compliance, operational, and business requirements.
• Leadership Development & Workforce Readiness
  • Design and facilitate leadership development experiences that strengthen leadership capability across the organization.
  • Develop learning pathways and development experiences that support employee growth and career development.
  • Facilitate workshops, team sessions, and learning events that build workforce capability and readiness.
  • Partner with leaders to identify and address development opportunities within their teams.
• Learning Effectiveness
  • Support strategic initiatives by developing learning and capability-building solutions that help employees adapt to change.
  • Assess capability gaps and recommend development strategies that improve organizational readiness and performance.
  • Measure learning effectiveness through participant feedback, business outcomes, and workforce analytics.
  • Continuously improve programs using data, insights, and evolving best practices.
• Team Leadership & Resource Management
  • Lead, coach, and develop learning team members.
  • Manage learning technologies, vendors, consultants, and external learning partners.
  • Oversee department budgets and resources to maximize learning impact and effectiveness.
  • Evaluate and implement emerging learning technologies and practices.

Qualifications

• Bachelor's degree in Instructional Design, Adult Education, Human Resources, Business Administration, Organizational Psychology, Education, or a related field; or equivalent combination of degree and experience.
• 7+ years of progressive experience in learning and development, instructional design, capability development, or related disciplines.
• Demonstrated expertise in instructional design, adult learning principles, curriculum development, and learning evaluation.
• Experience developing and implementing enterprise learning and leadership development programs.
• Experience designing learning solutions in a regulated environment.
• Experience partnering with leaders and consulting on workforce capability and development strategies.
• Experience leading projects, managing competing priorities, and delivering measurable business outcomes.

Preferred Qualifications

• Experience within insurance, financial services, healthcare, or other regulated industries.
• Experience with learning management systems (LMS), e-learning development, and digital learning technologies.
• Professional certifications in instructional design, learning and development, facilitation, or coaching.

Compensation

The pay range for this role is shown below. Compensation decisions are determined based on an individual’s qualifications, job-related knowledge, skills, and experience.

• Greater Seattle area target pay range: $140,768 - $172,050
• Full pay range: $117,307 - $195,511
• Outside Greater Seattle area target pay range: $124,231 - $151,837
• Full pay range: $103,526 - $172,542

Benefits

• Eligible for medical, dental, and vision plans with generous employer premium cost shares.
• Covered by employer-paid basic life and accidental death & dismemberment insurance policies as well as long- and short-term disability benefit coverages.
• Eligible to participate in PEMCO’s 401(k) plan with a generous employer match (2 for 1 on the first 6% employee pre-tax and/or Roth deferral, up to federal maximums).
• Paid leave programs including vacation, holidays, floating holidays, and sick leave.
• Paid time off for bereavement, jury duty, and employee volunteering.
• Education Assistance Program after one year of service.
• Scholarship program for children of PEMCO employees after one year of service.
• Flexible Spending Accounts, Employee Assistance Program, and charitable gift matching.
• Other compensation may include discretionary bonuses and tiered sales commissions/incentives.

Equal Employment Opportunity

At PEMCO, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. PEMCO is honored to be an equal opportunity workplace.

Accommodations

At PEMCO, people are at the heart of our business. We’re committed to providing an inclusive hiring experience for all candidates. If you need reasonable accommodations to apply for a role or participate in an interview, please contact us by email with your name, the job reference number(s), your preferred contact method, and a brief description of the accommodation needed.

Applicants have rights under Federal Employment Laws

• Family and Medical Leave Act (FMLA)
• Equal Employment Opportunity (EEO)
• Employee Polygraph Protection Act (EPPA)