[Hiring] Leave Specialist @Nuvance Health

Role Description

The Leave Specialist serves as primary liaison and day-to-day contact for employees, managers, HR Business Partners, and third-party vendors throughout the lifecycle of an employees leave of absence. The Leave Specialist must be knowledgeable in State and Federal regulations governing leaves of absence and the ability to interpret leave policies and collective bargaining agreements. Leave types include Short Term Disability, NY & CT Paid Family Leave, Family Medical Leave, Workers Compensation and Personal Leaves of Absence. The Leave Specialist will also work closely with payroll and be familiar with payroll processes.

Responsibilities

• Coordinates the processing of all Leaves of Absence (LOA) according to Nuvance Health's Leave of Absence policies, union contracts, and all applicable federal and state laws such as ADA, FMLA, etc.
• Intakes employee questions and concerns regarding leaves of absence benefits, HR policy, and program administration in a professional, supportive, responsive, and timely manner.
• Partners with employees' managers, HRBP, payroll, and third-party vendors to resolve complex issues and/or address concerns.
• Serves as the main point of contact for employees regarding LOAs across the organization, communicating LOA policy, rights, and benefit coordination.
• Provides information to all interested parties (i.e., managers, HRBPs, and employees) on LOA procedures and payroll processing matters.
• Manages the lifecycle of individuals' disability related to medical and pregnancy accommodations, ensuring compliance and timely resolution.
• Acts as a liaison between third-party leave and workers compensation administrators, Employee Health, managers, and HRBPs to ensure effective processing throughout the leave lifecycle.
• Assists in coordinating the Workers Compensation Case Management Program to ensure injured employees receive medical care promptly and cost-effectively, facilitating their earliest possible return to work.
• Receives, processes, and approves biweekly payroll files from third-party administrators, ensuring accurate allocation of Paid Time Off and approved Leave Bank for timely payroll processing.
• Processes the biweekly payroll for employees on leave, preparing submissions to payroll for NY and CT to ensure accuracy and timely completion.
• Manages timecards in UKG for all employees on continuous leave (STD, FMLA, PFL, etc.) to ensure supplement pay is allocated correctly.
• Responds to shared LOA/ADA inboxes and the ticketing system to address questions regarding leave in a timely and professional manner.
• Assists with accurate reporting and ensures compliance with all applicable federal and state laws and regulations governing employee leaves of absence.
• Keeps abreast of legislative changes and proactively identifies potential impacts to Leave Manager and/or Total Rewards leadership.
• Recommends changes to processes where applicable.
• Models and upholds organization's mission and values in all interactions and decisions.
• Demonstrates regular, reliable, and predictable attendance.
• Performs other duties as required.

Qualifications

• Knowledge of FMLA, PFL, and ADA regulations.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Strong organizational skills and exceptional attention to detail.
• Ability to maintain confidentiality and exercise discretion in all matters.
• Excellent written and verbal communication skills.
• Demonstrated ability to work independently and collaboratively in a team environment.
• Skilled at multitasking and managing responsibilities in a fast-paced setting.
• Proven ability to prioritize and manage responsibilities effectively.
• Strong customer service and interpersonal skills.
• Knowledge of timekeeping systems, including UKG.
• Experience with HRIS systems such as Infor, Lawson, and/or other HR Information Systems.
• Experience with leave payroll processes.

Working Conditions

• Manual: significant manual skills/motor coordination & finger dexterity.
• Occupational: Little or no potential for occupational risk.
• Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force.
• Physical Environment: Generally pleasant working conditions.

Company Description

Nuvance Health is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses, and over 20,000 physicians. Nuvance Health cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut, and beyond, thanks to philanthropic support from our communities. Nuvance Health is New York State’s largest private employer with over 104,000 employees.