[Hiring] Junior EMEA HR Representative @American Express Global Business Travel

Role Description

We are looking for a Team member who will be responsible for English- and German-speaking countries. The role is a part of a Team that serves as the first point of contact via HR ticketing tool, email, phone, and chat, responsible for providing support in terms of Workday system and HR processes to our employees, collaborating with other Teams such as Administration and Payroll towards case resolution.

• Support Leaders and employees in navigating through Workday system
• Promote self-service usability of Workday
• Escalate complex cases to Workday functional Team after in-depth troubleshooting
• Manage Workday transactions and data corrections
• Deliver system trainings to HUB and local employees
• Dispatch HR tickets workload to Administration and Payroll Teams
• Support global Workday processes enhancement projects
• Handle other HR administrative processes

Qualifications

• Fluent German and English speaker
• Nice to have HR Experience, preferably in fast-paced GSCC environment
• Nice to have knowledge of German labor market
• Nice to have experience with Workday/other HR systems
• Individual with high accuracy and attention to details
• Colleague willing to cooperate, develop and have fun

Requirements

• Open-ended contract with 3 months trial period
• Completely remote working from home

Benefits

• Flexible benefits tailored to each country, starting the day you do
• Health and welfare insurance plans
• Retirement programs
• Parental leave and adoption assistance
• Wellbeing resources to support you and your immediate family
• Travel perks with deals from major travel providers
• Access to over 20,000 courses on our learning platform
• Leadership courses and new job openings available to internal candidates first
• Championing Inclusion through global INclusion Groups