[Hiring] Human Resources Generalist @Tangoe

Role Description

Tangoe is looking for a versatile, hands-on HR Generalist to support our HR leadership across the full range of HR functions. This is a broad role for someone who enjoys variety, moves quickly, and is comfortable working on anything from projects to day-to-day administration. You’ll partner closely with the HR Leader for the US, work with employees and managers at every level of the organization, and have the opportunity to contribute to global initiatives and lead regional projects.

The ideal candidate brings strong knowledge of US employment law, employee relations, talent management, learns quickly, stays organized under pressure, and takes pride in getting the details right.

Responsibilities

• Recruiting & Onboarding
  • Manage the recruiting process for assigned roles, including resume screening, phone screens, and candidate interviews.
  • Coordinate interviews and gather feedback from hiring managers.
  • Conduct background checks in compliance with FCRA and applicable state and local laws.
  • Prepare offer letters and work on onboarding and offboarding processes to ensure a smooth, compliant, and positive experience.
• HR Operations & Compliance
  • Ensure compliance with federal, state, and local employment laws.
  • Monitor changes in employment legislation across multiple states and recommend updates to policies and practices.
  • Maintain accurate records and HRIS data, including state leave tracking, and support audits and required reporting.
  • Work with HR leadership to draft, update, and administer HR policies and the employee handbook. Manage the employee handbook update process.
• Employee Relations
  • Serve as a trusted point of contact for employees and managers on HR questions, policies, and concerns.
  • Support HR leadership with workplace investigations.
  • Support HR leadership with coaching managers on performance management, corrective action, and documentation.
• Payroll, Compensation & Benefits
  • Support the payroll and benefits teams as needed.
  • Support job description creation, compensation analysis, title assignment, and market benchmarking.
• Performance & Development
  • Support performance review cycles, goal setting, and talent development programs.
  • Help coordinate training initiatives and engagement efforts.
• HR Projects & Leadership Support
  • Support global HR projects and initiatives in partnership with HR leadership.
  • Lead regional HR projects from planning through implementation.
  • Prepare HR metrics, reports, and analysis to support decision-making.
  • Handle a mix of strategic, tactical, and administrative work as business needs require.
  • Identify opportunities to use AI tools to streamline HR processes, improve efficiency, and enhance the employee experience.

Qualifications

• Required:
  • Bachelor’s degree in Human Resources, Business, or a related field, or equivalent experience.
  • 3–5 years of progressive HR generalist experience across multiple HR disciplines.
  • Hands-on recruiting experience, including screening, interviewing, and managing background checks.
  • Strong working knowledge of US employment law and compliance, including multi-state requirements.
  • Working knowledge of AI tools (e.g., Claude, Microsoft Copilot) and practical experience applying them to HR work.
  • Understanding of the legal, ethical, and privacy considerations of using AI in HR, including emerging regulations on AI in hiring and employment decisions.
  • Proven ability to handle confidential information with discretion.
• Preferred:
  • Experience with ADP.
  • SHRM-CP, SHRM-SCP, or PHR certification.
  • Exposure to international HR.

Benefits

• Salary Range: $90,000 - $110,000.
• A competitive salary, along with a whole stack of other benefits.
• We're ambitious, friendly, driven, and passionate.
• If you want to be a part of a like-minded team in an evolving, challenging marketplace, then it’s worth us having a chat!

Working Environment

• This is a fully remote position.
• Occasional flexibility may be needed to collaborate with colleagues across US and European time zones, and limited travel may be required for team meetings or company events.
• This position is open to candidates who live in the following states: Alabama, Arizona, Arkansas, Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Maine, Michigan, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia.