[Hiring] Human Resources Business Partner II @MedAmerica

Role Description

Under minimal supervision, manage and resolve complex employee relations issues. Conduct effective, thorough, and objective investigations.

• Must have a good understanding of working across other business partner teams for resolution of complex issues.
• Maintain comprehensive knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with the legal department as needed/required.
• Provide day-to-day performance management guidance/training to line management (e.g., coaching, counseling, career development, disciplinary actions).
• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Act as Employee Relations advisor regarding Employee Assistant Program (EAP) referral, suspected impairment, disability accommodation, discrimination, retaliation, union activity, separation, severance agreements, etc.
• Manage and monitor quarterly and annual performance evaluation cycles.
• Provide leadership and review work of HRBP I.
• Act as a change agent, helping leaders and employees navigate through organizational transformations and shifts in business strategy.
• May manage department wide Human Resources project(s)/process(es) that promote a positive workplace culture and improve overall employee experience.
• Design, track, and analyze HR metrics (e.g., turnover, headcount, engagement, retention, wellness) and propose recommendations (e.g., systems and programs) to improve organizational effectiveness or objectives such as employer-of-choice.
• Support workforce reporting, turnover analysis, and engagement survey initiatives.
• Partner with People Operations Managers, payroll, HRIS, Compensation and Benefit functions as needed to provide solutions for clients.
• Lead projects to address process improvement work.
• First level of response for all compensation-related questions submitted by leaders and staff and collaborate with Total Rewards to address compensation-related issues.
• Develop contract terms for new hires, promotions, and transfers.
• In partnership with Legal, assist international employees with VISA assignments and related HR matters.
• In partnership with Total Rewards, provide guidance and input on business unit restructures, workforce planning, and succession planning.
• Collaborate with HR Manager and HR Compliance Manager to draft and recommend policies for Employee Handbooks, FAQ sheets, and practice-specific procedures. Periodically audit Employee Handbook policies, procedures and practices for compliance with federal and state laws.
• Manage and oversee audits for client group.
• Manage HCM transactional entries, troubleshoot complex transactions, and serve as an HCM subject matter expert.
• Utilize HR metrics to identify trends and provide actionable insights.
• Present data findings to managers to inform decision-making.
• Facilitate workshops or training sessions on topics like leadership, compliance, or DEI.

Qualifications

• 8+ years of Human Resources Generalist experience required.
• 4+ years of experience resolving complex employee relations issues required.
• Bachelor’s degree in Business Administration, Behavioral Science, Human Resources Management, or equivalent required.
• Experience in a healthcare industry preferred.
• Experience working in a multi-state organization preferred.
• Human Resources certifications such as PHR, SPHR, SHRM-CP, SHRM-SCP preferred.
• Comprehensive knowledge of employee relations, conflict resolution, compensation and internal complaint investigations.
• Comprehensive knowledge of local, state, and federal employment laws and regulations.
• Working knowledge of Human Resources policies, procedures, compliance and practices.
• Working knowledge in developing, executing and maintaining Human Resources projects and programs.
• Working knowledge of Microsoft Office Suite (Word, Outlook and Excel).
• Working knowledge of Human Resources Information Systems (HRIS).
• Excellent decision-making skills.
• Excellent interpersonal skills and a courteous and professional demeanor.
• Exceptional customer service skills: interpersonal and communication skills to effectively support employees and leadership.
• Excellent ability to investigate and research laws and regulations and to develop implementation and messaging plans.
• Excellent ability to coach, counsel, and problem solve with others.
• Excellent ability to deal constructively with conflict and use good judgment.
• Excellent ability to multi-task and prioritize while managing tight deadlines.
• Excellent ability to work independently and as part of a team in a fast-paced environment.
• Excellent ability to use business acumen and proactive thinking to ensure we’re anticipating needs.
• Excellent ability to pay meticulous attention to detail.
• Excellent ability to communicate effectively both in verbal and in writing.
• Excellent ability to adapt to change, working in a fast-paced environment.

Benefits

• Superior health plan options.
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more.
• Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service).
• Generous paid time off starting 3-4 weeks’ annually.
• Student Loan Refinancing Discounts.
• Professional and Career Development Program.
• EAP and travel assistance included.
• Wellness program.
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees.