[Hiring] Human Resources Business Partner @Bonterra

Role Description

The HR Business Partner serves as the primary day-to-day HR resource for employees, managers, and senior managers within assigned Operational client groups, delivering HR support independently across:

• Employee relations
• Performance and talent processes
• Organizational changes
• HR administration
• Workforce data

This role applies knowledge of HR policy, processes, and applications to make independent decisions on routine matters within policy, and escalates high-risk matters to the Sr. Director, HR Business Partner. Consistent with Bonterra's AI-first approach, this role uses AI tools where appropriate to:

• Draft documentation
• Analyze people data
• Streamline recurring HR work

Qualifications

• Working knowledge of HR generalist practices, including employee relations, performance management, organizational change, HR administration, and compensation and leveling concepts.
• Working knowledge of federal, state, and local employment laws and the ability to apply policy consistently.
• Proficiency with HRIS and HR applications, such as Workday, and the ability to run and interpret HR reports.
• Prior experience in an HR generalist or HR business partner capacity supporting employees and managers, including HR administration.
• Ability to investigate and document employee relations matters objectively and maintain confidential case files.
• Ability to coach managers and employees through difficult conversations and deliver messages with credibility and care.
• Ability to analyze people data and present findings and recommendations to leaders.
• Strong written and verbal communication skills, including the ability to tailor messages to different audiences.
• Attention to detail and the ability to document work accurately and in audit-ready form.
• Sound judgment and discretion with confidential information, and the ability to recognize when to escalate.
• Ability to manage multiple priorities and work independently within defined policy in a fast-paced, changing environment.
• Willingness to use AI tools in HR work, with an understanding of data privacy and confidentiality expectations.

Requirements

• 5 – 8 years HR experience including 3-5+ years of HR generalist or HR business partner experience, including HR administration and HR applications.
• Experience in a high-growth, B2B SaaS, or technology environment.
• Experience supporting reorganizations, restructures, or reductions in force, including notification logistics and communications.
• Experience supporting employee relations investigations in partnership with Legal.
• Experience with union or collectively represented employee populations, including grievance handling.
• Experience supporting global or distributed workforces, including multi-country employment considerations.
• Experience supporting performance calibration, talent reviews, and compensation guidance.
• Proficiency with Workday and people analytics tools, and experience applying AI tools to HR work.
• Bachelor's degree in Human Resources, Business, or a related field, or equivalent experience.
• HR certification (for example, SHRM-CP, SHRM-SCP, PHR, or SPHR).

Benefits

• Comprehensive medical, dental, and vision insurance with employer-subsidized premiums.
• Unlimited Flexible Time Off (FTO).
• Paid holidays.
• Dedicated time off to volunteer.
• Bonterra 401(k) plan with a 3% company match.