[Hiring] Human Resource Director @New Era Technology

Role Description

The Human Resources Director, Europe & Canada is responsible for leading the HR strategy, operations, and employee experience across Canada, the United Kingdom, Belgium, and Romania. This position serves as the senior HR leader for the region and partners closely with business leaders to align people strategies with organizational priorities, business growth, and operational objectives.

Reporting directly to the Chief Human Resources Officer in the United States, the HR Director will provide leadership across:

• Employee relations
• Talent acquisition
• Organizational design
• Workforce planning
• Talent and leadership development
• Succession planning
• Payroll oversight
• Employment compliance
• General HR operations

This Human Resources Director will have 3 direct reports and serve approximately 250 employees in the region.

Qualifications

• Significant progressive HR leadership experience, including experience at the HR Director, Head of HR, Senior HR Business Partner, or comparable level.
• Demonstrated experience supporting employees and leaders across multiple countries or jurisdictions.
• Strong working knowledge of employment practices and employee relations within the UK and broader European environment.
• Demonstrated experience managing complex employee relations matters, including investigations, disciplinary matters, grievances, redundancies, and dismissals.
• Experience partnering with senior business leaders on workforce planning, organizational design, restructuring, and talent strategy.
• Experience leading and developing HR professionals.
• Strong understanding of recruitment, onboarding, performance management, succession planning, and employee development.
• Experience providing oversight or governance for payroll and HR operational processes.
• Strong judgment and demonstrated ability to handle confidential and sensitive employee matters.
• Excellent communication, influencing, consultation, and stakeholder-management skills.
• Ability to operate effectively within a global organization and collaborate across countries, cultures, and time zones.

Requirements

• Direct HR experience supporting employees in Canada, the United Kingdom, Belgium, and/or Romania.
• Experience within a global professional services, technology services, managed services, or similarly complex organization.
• Experience supporting acquisitions, integrations, restructurings, or other large-scale organizational transformation.
• Experience working within a global HR operating model that uses shared-services or offshore recruiting, payroll, or HR operations teams.

Benefits

• Competitive salary range: $75,000 - $85,000
• Opportunity to work in a supportive, growth-oriented environment.
• Access to continuous training and development.

Leadership Competencies

• Strategic Business Partnership: Connects workforce and organizational decisions directly to business priorities and outcomes.
• Commercial Acumen: Understands how talent, organizational structure, workforce costs, and leadership capability affect business performance.
• Employment Risk Judgment: Balances employee experience, business objectives, consistency, and employment risk when advising leaders.
• Influence & Credibility: Builds trusted relationships with senior executives, managers, employees, and global functional partners.
• Change Leadership: Effectively leads organizations and employees through transformation, restructuring, integration, and growth.
• Talent Mindset: Proactively develops internal talent and strengthens leadership pipelines and succession plans.
• Operational Excellence: Creates consistent, scalable HR processes while recognizing when local requirements require different approaches.
• Global & Cultural Awareness: Works effectively across countries and cultures and avoids applying a single-country approach to regional workforce matters.
• Sound Judgment & Discretion: Demonstrates maturity and confidentiality when handling sensitive employee and legal matters.

Language Skills

• Ability to read, understand, and interpret job-related documents, instructions, policies, and communications in English.
• Ability to communicate effectively in English, both verbally and in writing, with employees, customers, vendors, and other business partners.
• Fluent English is required; fluent or professional-level French language capability is preferred.

Required Education / Certifications

• Bachelor's degree in Human Resources, Business, Organizational Development, or a related discipline, or equivalent relevant professional experience.
• Preferred: CIPD or an equivalent internationally recognized HR credential.

Physical Demands

• Regular use of hands and fingers to operate a computer, keyboard, mouse, and other office equipment.
• Ability to communicate effectively and understand verbal communication in person, by telephone, and through video conferencing.
• Ability to view and read information on computer screens and printed materials.
• The position requires prolonged periods of computer use and viewing a computer screen.

Work Environment

• Remote

Expected Hours of Work

• This position generally operates during normal business hours; however, specific start and end times may vary based on business needs.
• Occasional work outside of normal business hours may be required.

Travel

• Occasional trips to Belgium and Romania may be required.