[Hiring] HRIS Time Admin @Ryder Supply Chain Solutions

Role Description

This role serves as the subject matter expert (SME) for Ryder’s timekeeping system(s). As a central point of contact for employees submitting time and supervisors approving it, this position bridges the gap between the system, its users and the key departments involved, included but not limited to Human Resources and Payroll. This position will ensure seamless coordination across stakeholders, maintaining system integrity, and support timely and accurate payroll processing. This includes troubleshooting issues, guiding users, collaborating on enhancements, and ensuring compliance with internal policies and various regulations.

• Provide proactive support to employees and managers navigating the timekeeping system(s), including but not limited to:
  • System navigation
  • Analysis involving payroll disputes
  • Inquiries regarding time-off balances
  • Holiday and proxy guidance
  • Reviews of potential Workday integration disruptions
  • Issue resolution
  • Customer support on absence management tracking
• Conduct regular audits of timekeeping system(s) to ensure employee usage aligns with established policies and regulatory requirements, including:
  • Access and role validation
  • Compliance checks validating employees and managers are following timekeeping policies
  • Ensuring timekeeping practices comply with collective bargaining agreements (CBAs)
  • Monitoring of general system performance
• Maintain an active and collaborative relationship with HR and Payroll stakeholders to ensure timely awareness of Ryder processes, payroll updates, and disputes that may impact the timekeeping system(s).
• Continuously evaluate, update, and distribute the timekeeping system(s) training materials to ensure alignment with evolving operational needs, system enhancements, and compliance requirements.
• Ensure that new users, as well as existing employees transitioning into new roles, are granted timely access to the system(s) and appropriate training.
• Complete proxy set-ups within the timekeeping system(s) to ensure service within the management function is not disrupted during absences.

Qualifications

• Minimum of an Associate's Degree in Human Resources, General Business, Computer Systems, or similar discipline. (Required)
• 1 year or more in Experience with timekeeping systems is a plus. (Preferred)
• Two to three years of hands-on experience in Human Resources practices and policies. (Required)
• Must understand the role of Human Resources and how it influences the business and its employees in day-to-day activities. (Advanced, Required)
• Must know how to train and how to influence and persuade the system's day-to-day users. (Advanced, Required)
• Knowledge and appreciation for the inter-relationship between the timekeeping system(s) and Payroll Services. (Intermediate, Required)
• General knowledge of compliance rules and regulations (Ryder, federal, state, local) as they pertain to timekeeping for U.S., Puerto Rico, and Canada. (Intermediate, Required)
• Knowledge of Workday and ServiceNow. (Intermediate, Preferred)
• Proven knowledge of MS Office Suite with emphasis on Teams, Outlook, Excel, Word, and Access. (Advanced, Required)

Requirements

• Strong written and verbal communication skills. (Required)
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). (Required)
• Ability to work independently and as a member of a team. (Required)
• Flexibility to operate and self-driven to excel in a fast-paced environment. (Required)
• Capable of multi-tasking, highly organized with strong time management skills. (Required)
• Detail oriented with excellent follow-up practices. (Required)

Benefits

• Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options.
• Paid time off for vacation, illness, bereavement, family and parental leave.
• Tax-advantaged 401(k) retirement savings plan.