[Hiring] HR Services Manager @Safeguard Global

Role Description

As an HR Services Manager, you’ll be the trusted HR partner for global clients and workers, providing guidance on local employment legislation, HR practices, and the employee lifecycle. You’ll manage a broad range of HR matters in both Turkey & Bulgaria while ensuring a compliant, high-quality, and positive experience for both clients and workers.

• Manage the end-to-end employee lifecycle, including onboarding, contracts, transfers, performance matters, and offboarding, ensuring a smooth and compliant experience.
• Act as a trusted advisor on local employment law, HR policies, benefits, and market practices, helping clients and workers navigate local requirements.
• Partner with Payroll, Sales, Client Success, and global teams to provide accurate local HR guidance and seamless service delivery.
• Manage HR matters and projects independently, ensuring quality, SLA adherence, compliance, and timely resolution.
• Identify process gaps, risks, and opportunities for improvement, and contribute to continuous improvement initiatives.
• Build strong relationships with clients and workers, using feedback and market insights to improve service quality, engagement, and satisfaction.

Qualifications

• 3–5 years of HR experience with strong knowledge of local employment legislation (Turkish Labor Law or Bulgarian Labor Law).
• Degree in HR or a related field; university education preferred.
• Experience handling a broad range of HR matters independently, with strong problem-solving skills.
• Fluency in the local language and English.
• Strong communication, interpersonal, collaboration, and client-service skills.
• A proactive, detail-oriented, and solution-focused mindset.

Requirements

• Compensation varies by hiring location; base salary starts from Bulgaria: €27,000.

Benefits

• Autonomy & Flexibility (Work in Any Way): Be supported with as much flexibility as possible.
• Bonding Leave: Enjoy paid leave to bond with your new family member.
• 2 Charitable Days: Contribute to causes you believe in.
• Reward & Recognition Program: Be rewarded for your success and championing our values.
• Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.