[Hiring] HR Leave Administrator @Trinity Health

Role Description

Provides administrative service, support, navigation & / or solutions, in accordance with level of experience, education & established policies & procedures. Performs clerical functions including customer service (all communication methods), data entry, maintenance & organization of records. Supports key customers (e.g., management, colleagues, patients, vendors) in exceeding their expectations. Demonstrates the ability to deliver personalized care & service unique to the key customer’s expectations / needs.

Position is remote based.

Essential Functions

• Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Work Focus

• Provides administrative support services & engages in activities that enhance or improve coordination, preparation & flow of the department processes & core work.
• Plans & organizes workflow & prioritizes customer needs.
• Develops, implements & maintains job-related records.
• Maintains procedural standards as appropriate for role.

Process Focus

• Utilizes multiple system applications for data collection & management.
• Knows, understands & incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized.
• Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.
• Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient & / or customer experience.

Communication

• Employs effective & respectful written, verbal & nonverbal communications.
• Develops an environment of mutual confidence & trust through collaborative relationships.
• Effectively communicates goals, standards, program expectations, service performance & how the work serves Trinity Health objectives.
• Proactively recognizes, addresses & / or escalates organizational, operational, or team conflicts.

Environment

• Performs work in a caring, collaborative & safe manner.
• Stewards productive use of resources (e.g., people, financial, equipment, supplies, materials) to achieve assigned commitments, experiences & quality standards.
• Accountable for continuous self-development & supporting the growth of others.
• Self-monitors & initiates corrections & / or seeks assistance or guidance when needed.
• Embraces new ideas & cultural differences.

Maintains a Working Knowledge

• Of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Functional Role

• Provides data entry, reporting & transactional support to Leave of Absence processes across the system.
• Performs accurate & timely data entry, time tracking, reporting & payment processing.
• Supports ad-hoc requests, as necessary.
• Collaborates & follows up with stakeholders, human resources operations & vendors in support of the colleague & manager experience.
• Participates in performance improvement activities.

Qualifications

• Must possess a comprehensive knowledge of Human Resources, as normally obtained through a bachelor's degree in a field requiring analysis, & / or an equivalent combination of education & experience.
• Must possess some knowledge of & experience with leave of absence administration, payroll, or related field requiring attention to detail & application of critical assessment skills.
• Experience working in multiple software / computer systems, such as UKG, Kronos, Workday, Microsoft Teams, Microsoft Office (Word, Excel, PowerPoint) & comfortable learning new systems as needed.

Additional Qualifications

• Presentation of data-driven reports.

Physical & Mental Requirements & Working Conditions

• Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell.
• Occasional exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.).
• Occasional exposure to or subject to noise, infectious waste, diseases & conditions.
• Frequent exposure to interruptions, shifting priorities & stressful situations.
• Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects.
• Frequent ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise.
• Continuous performance of manual dexterity activities & / or grasping / handling.
• Frequent ability to climb, kneel, crouch & / or operate foot controls.
• Frequent use of a computer / other technology.
• Frequent ability to sit with the ability to vary / adjust physical position or activity.
• Continuous maintenance of a safe working environment & use of available personal protective equipment (PPE).
• Continuous compliance with Trinity Health’s Code of Conduct, policies, procedures & guidelines.
• Occasional ability to provide assistance in the event of an emergency.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.