[Hiring] Leaves of Absence & Workers Compensation Specialist @Frontier Airlines

Role Description

The Leaves of Absence (LOA) & Workers’ Compensation Specialist assists in the administration of various Leave of Absence (LOA) programs (e.g. Military, FMLA, Medical, OJI) and Workers’ Compensation program. The Specialist also assists in administration of the company’s Benefits Billing process for employees on Leave of Absence and ensuring compliance with applicable regulations. Partners with HR Business Partners to support ADA/Interactive processes. Maintains both manual and automated personnel records, collects and compiles sensitive and confidential statistics and furnishes information to authorized persons and/or agencies.

• In partnership with others in the Leave of Absence Department, administer and monitor employee leave of absence programs, ensuring that applicable deadlines are met and compliance with relevant rules and regulations.
• Communicate effectively (both verbally and in writing) with employees, managers and claims adjusters as needed to effectively process leave requests and associated paperwork (e.g. status updates, return to work information, etc.) (65%)
• Assist in the processing and monitoring of initial On-the-Job Injury claims. (10%)
• Assist in administration of Frontier’s Leave of Absence and Workers’ Compensation programs including, but not limited to, covering claims procedures and processing. (10%)
• Track and answer inquiries for benefit billing process and assist in the administration of the LOA Benefit Billing process as needed. (10%)
• Support Employee Relations functions by serving as an advisor in the processing of EEOC (and similar claims) and other internal investigations. Provide support related to the in ADA/Interactive processes. (5%)

Qualifications

• Associates Degree in Human Resources required; equivalent combination of business experience and college-level education considered in lieu of degree
• Minimum 3 years of progressively responsible roles in a corporate setting
• High school diploma or GED required
• Professional in Human Resources certification a plus
• Experience in Workers’ Compensation administration preferred

Requirements

• Working knowledge of HIPPA, USERRA, and FMLA guidelines
• Working knowledge of Workers’ Compensation regulations
• License or certification in Workers’ Compensation preferred
• Detail-oriented, organized and able to work efficiently and effectively with minimal supervision
• Demonstrated ability to maintain strict confidentiality
• Strong customer service skills and demonstrated ability to maintain composure under pressure
• Ability to focus and adaptability to effectively manage multiple tasks and priorities in a fast-paced environment
• Intermediate PC skills to meet word processing, spreadsheet, database management and presentation development requirements
• Familiarity with the standard concepts, practices, and procedures within the Human Resources functions
• Ability to synthesize data from multiple sources and exercise effective problem-solving and decision-making skills
• Excellent communication skills (both verbal and written)
• Willingness and flexibility to work an irregular schedule (i.e. early morning, evening, night or weekend hours) if needed

Benefits

• Medical, dental and vision coverage
• 401(k) retirement savings options
• Paid holidays, vacation time and sick time
• Travel privileges on Frontier Airlines and participating partner airlines, based on current program rules and availability
• Buddy passes, based on eligibility and program rules
• Travel-related discounts and employee discounts on select products, services and vendors
• A hybrid schedule for eligible headquarters roles based in Denver, Colorado
• Business casual dress options for eligible corporate and support roles
• Employee support programs and resources, including the HOPE League, Frontier Airlines’ nonprofit organization