[Hiring] HR Generalist @Prop Firm Match Global – FZCO

Role Description

As HR Generalist, you'll enable every person joining or working at PFM to experience a clear, consistent, and human People journey. You'll turn People practices into dependable systems - from onboarding and feedback to communication, performance foundations, and accurate records - so employees and managers can focus on doing their best work.

Performance objectives

• Give Every New Hire A Structured, Positive Start
  • Own a consistent onboarding experience that helps every new hire understand PFM, their role, the standards they must follow, and the people they will work with.
  • Typical tasks:
    • Coordinate pre-boarding, agreements, account creation, and first-day readiness.
    • Run the company, and HRIS walkthrough.
    • Facilitate the first-day team coffee chat and welcome activity.
    • Schedule and document week-one and month-one check-ins.
    • Track manager actions and resolve onboarding gaps.
  • Success looks like: Every new hire experiences all four Cs of onboarding: Compliance, Clarification, Culture, and Connection.
• Strengthen Feedback, Performance, And Compensation Systems
  • Run employee-review cycles reliably and support the design of PFM's performance-management system.
  • Typical tasks:
    • Coordinate probation reviews, three-month feedback, appraisal inputs, and salary-review workflows.
    • Prepare manager-facing and employee-facing review summaries.
    • Track approvals, communicate outcomes, and update employee documentation.
    • Support the design and implementation of job portfolios, KPI scorecards, compensation structures, and connected performance-management processes.
    • Maintain clear owners, timelines, dependencies, and documentation as the system develops.
  • Success looks like: Feedback, probation, appraisal, and salary-review cycles run on schedule with complete records and clear follow-up.
• Support Consistent Company-Wide Communication And Culture
  • Promote an inclusive, connected employee experience across PFM's distributed international workforce through reliable communication, recognition, and participation rhythms.
  • Typical tasks:
    • Coordinate town halls, anonymous pre-call questions, post-event feedback, and recordings.
    • Run birthday, work-anniversary, welcome, recognition, and inclusive cultural-observance communications.
    • Coordinate bi-weekly team updates covering wins, kudos, upcoming activity, and holidays.
    • Support regional meetings, welcome kits, knowledge-sharing initiatives, and approved employee-gifting programmes.
    • Gather employee feedback and surface themes or follow-up actions.
  • Success looks like: Employees receive timely, inclusive communication, have regular opportunities to participate and give feedback, and feel acknowledged across locations and cultures.
• Maintain Complete And Accurate HR Records In Factorial
  • Keep employee records, lifecycle changes, feedback documentation, and approved contract updates complete and current in Factorial.
  • Typical tasks:
    • Maintain accurate employee profiles and documentation in HRIS.
    • Upload completed feedback, probation, appraisal, and salary-review records.
    • Process approved contract, compensation, and employee-status updates.
    • Track missing documentation and follow up with the appropriate owner.
    • Protect confidentiality and follow applicable access and retention requirements.
  • Success looks like: Factorial remains the dependable source of truth for employee records, approved changes are reflected promptly, and required documentation can be retrieved without relying on private inboxes or informal records.
• Coordinate Assigned Recruitment Activity
  • Provide focused recruitment support for assigned roles while keeping hiring activity proportionate to approximately 10-15% of the HR Generalist role.
  • Typical tasks:
    • Partner with hiring managers on assigned roles to clarify role requirements, interview stages, and evaluation criteria.
    • Coordinate and conduct interviews for the roles assigned to the HR Generalist.
    • Maintain a clear, respectful candidate experience through timely communication and well-managed next steps.
    • Keep hiring managers aligned on candidate progress, feedback, risks, and decisions required.
    • Complete assigned recruitment administration and documentation accurately.
  • Success looks like: Assigned hiring activity is managed professionally and efficiently.

Qualifications

• Minimum 2 years of experience in a similar HR / People Operations role, with hands-on ownership of core employee lifecycle processes.
• Fluent professional English, with strong written and verbal communication skills.
• Strong AI proficiency — comfortable using AI as part of daily work, including experience building or using small automations to improve HR workflows and reduce manual work.
• Hands-on experience with at least one ATS (e.g. Workable, Brainner, or similar) and one HRIS (e.g. Factorial or similar).
• Practical full-cycle recruitment experience, from job description and pipeline management through interviews and offer.
• Strong working knowledge of Google Workspace, Zoom, and Slack.
• Basic working knowledge of employment contracts and employment terms.
• Strong organization and follow-through.
• Clear, direct communication.
• Strong discretion and judgment.
• Empathy paired with objectivity.
• Strong cross-functional coordination skills.

Requirements

• Previous experience in a fully remote, global, and multicultural team (Nice to Have).
• Experience in a fast-scaling organization where HR processes are still being built and improved (Nice to Have).
• Deeper experience with AI integrations, workflow automation, and HR process optimization beyond basic AI usage (Nice to Have).

Benefits

• $2,000 - $3,000 / monthly gross
• Remote, CET-aligned working hours.
• Employment type: Full-time.

Hiring stages

• Application screening – Review of applications to identify candidates whose background aligns with the role's requirements.
• Video intro + role fit questionnaire – A short async step with a brief video introduction and written questionnaire.
• Discovery HR interview – A conversation with the People team focused on company and culture match.
• Practical task – An HR-strategy exercise based on real PFM challenges.
• Professional interview – A conversation with the Head of People focused on HR operations experience.
• Peer & values conversation – A conversation with a peer focused on values, culture, and work style.
• Leadership interview – A conversation with the CFO and COO focused on business alignment and collaboration.