[Hiring] HR Business Partner I @Catholic Relief Services | CRS

Role Description

The Human Resources Business Partner (HRBP) is an integral member of CRS’ global HR, Global Mobility, and global community. Serving as a subject matter expert in HR policies and practices, the HRBP I provides exceptional support, service and guidance to US based staff, staff deployed on International Assignments to over 60 developing nations and high conflict zones, as well as those employed through an Employer of Record (EOR). EOR staff primarily based in Europe and Canada.

The HRBP I plays a collaborative role within the Global People Resources (GPR) team, focusing on employee support and services and partnering closely with GPR partners and CRS vendors.

Roles and Key Responsibilities

• Partner with recruitment, compensation, and Employer of Record in conducting background checks, evaluating pay rates, and validating work and residency authorization.
• Support onboarding staff, ensuring all required employment documents are completed and retained (including work authorization) in employee files.
• Ensure new staff are enrolled in respective payroll and benefits programs.
• Ensure new staff are aware of all relevant policies, procedures, working conditions, as well as agency behavioral expectations.
• Ensure new staff are aware of eligibility for CRS benefit programs.
• Initiate & audit international assignment payments.
• Advise and assist managers and employees in the interpretation and implementation of all relevant policies and procedures.
• Maintain accurate, up to date and comprehensive records related to employee details, transactions, and changes.
• Support annual performance reviews and merit increases.
• Support offboarding, ensure compliance with respective labor laws and CRS practices and policies.
• Provide timely and effective customer service and support.
• Ensure changes in policy or practices that impact staff are made accessible to GPR colleagues, relevant employees and their managers.
• Keep abreast of new developments and changes in HR policies, local labor laws, and regulations.

Other Duties

• For all new hires, ensures timely completion of Self-Disclosure forms.
• For all colleagues hired through the EOR, manages the collection of relevant hire information and provides to the EOR; coordinates the CRS and EOR onboarding and offboarding processes.
• For all new candidates/colleagues offered an International Assignment role, ensure timely completion of medical clearance process, support assignment related travel, and shipment of household goods (coordinating with procurement).
• Work with GPR partners to ensure timely and effective support for existing EOR employees.

Knowledge, Skills and Abilities

• Proficiency in Microsoft Office 365 and Oracle, and ability to learn other software as needed.
• Tact, diplomacy, mature judgment and creative problem-solving skills.
• Strong organizational skills which include establishing priorities and meeting deadlines.
• Demonstrated ability to communicate clearly and concisely both verbally and in writing.
• Demonstrated ability to take initiative.
• Attention to detail and strong follow-through and ability to follow established processes accurately.
• Flexible, patient, and strong interpersonal skills consistent with the delivery of exceptional customer service, particularly in a multi-cultural work environment.
• Ability to work independently and within a team environment.
• Ability and willingness to be cross-trained.
• Ability to handle sensitive information with confidentiality and discretion.

Required Languages

• Fluent in English, Spanish or French a plus.

Travel

• Must be willing and able to travel up to 5%.

Supervisory Responsibilities

• No

Qualifications

• Bachelor's degree in related field.
• Five to eight years of experience in Human Resources, International Development, or a combination of the two.

Preferred Qualifications

• Experience working with Oracle.
• Experience developing and implementing Onboarding programs.
• Experience in working in a multi-cultural and/or humanitarian context.
• Experience managing high volume of transactional human resources details across a complex multi-country, multi-payroll, and multi-employer environment.
• Experience providing HRBP administrative support for workers employed by an Employer of Record.
• Experience administering international assignment program benefits.

What we offer

• CRS offers U.S. based staff a comprehensive benefits package, including medical, dental, life insurance, vision, and a generous retirement savings plan.
• Benefits packages for successful candidates employed outside the U.S. are based on the country of employment/in-country office where the candidate will perform the role.
• CRS´ work culture is a collaborative, mission-driven culture committed to improving the lives of the poor throughout the world.