[Hiring] Hiring Operations Lead @Veeva Systems

Role Description

Veeva Link builds connected data applications to improve research and patient outcomes, powered by a global network of freelancers. As Hiring Operations Lead, you will develop a seamless hiring engine and lead a remote team of coordinators to turn recruitment into a smooth, end-to-end process. Your mission is to design scalable workflows that prioritize speed and quality. By mastering capacity planning and operational metrics, you will ensure our research teams always have the talent they need.

Success requires data-driven precision and hiring excellence. You are an organized, socially intelligent professional who uses logic to align stakeholders and drive outcomes. If you are a process-oriented builder ready to make a tangible impact in Life Sciences, this is your platform to scale something remarkable.

What You’ll Do

• Build Smart Workflows: Overhaul our hiring operations by building more robust logic into our current spreadsheet environment. Focus on creating automated, well-aligned workflows that solve operational bottlenecks through process design rather than the "crutch" of a traditional ATS.
• Standardize Hiring Excellence: Set the gold standard for candidate quality and process integrity, including designing robust verification protocols to ensure only high-caliber talent enters the training pipeline.
• Optimize Team Performance: Monitor critical metrics to identify performance gaps. Lead calibration efforts to ensure Hiring Coordinators meet quality standards while executing projects that measurably improve recruitment speed and conversion rates.
• Model Scalable Capacity: Design and manage the headcount model for our Hiring Coordinators. Track incoming request volumes to ensure the team is perfectly sized to meet global headcount demands without bottlenecks.
• Servant Leadership: Lead, mentor, and inspire a team of remote Hiring Coordinators. Foster a culture of high performance by providing clarity on targets and ensuring constant alignment with project quality requirements.
• Risk & Compliance Management: Proactively identify pipeline risks and operational incidents ensuring they are escalated and resolved through recurring process audits.

Qualifications

• 2+ years of experience in a fast-paced environment (Tech, Startup, Ops) with a proven track record of managing hiring processes.
• Workflow specialist with deep experience in process design.
• Experience in leveraging team data to pinpoint quality gaps and recalibrating output to ensure consistent alignment with project standards.
• Excellent English skills with a proven track record of cross-functional stakeholder management.

Requirements

• Experience leading a recruitment team within a high-volume function.
• Experience building hiring pipelines for freelance and contingent talent.

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect:

• Follow the application process and submit your resume.
• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
• If moving to the interview stage, the process is as follows:
  • A conversation with the hiring manager
  • A practical case exercise
  • A final conversation with our group's Senior Leader.
• Once all interviews are complete, the manager will be in touch with a final decision.

Benefits

• Opportunity to work in a diverse and international workspace
• Life insurance
• 1% charitable giving program
• Fitness reimbursement

Compensation

Total compensation: 35,000 - 50,000 EUR. The total compensation range listed here has been provided to comply with local regulations and represents a potential total compensation range for this role. Please note that actual total compensation may vary within the range above or below, depending on experience and location.

Company Description

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected] .