[Hiring] Global Mobility Advisor @Graebel Companies, Inc.

Role Description

The Global Mobility Advisor is responsible for supporting the day-to-day delivery of Merck's international assignment and relocation programme. The role serves as a key point of contact for HR, line management, and mobility service providers, providing guidance and coordination across international assignments and country-to-country transfers.

Working closely with internal and external stakeholders, the position coordinates activity involving payroll, tax, data management, relocation, and other specialist providers. The role advises on the application of mobility policy, supports country-specific compliance processes, and contributes to vendor management and mobility-related projects.

Essential Duties and Responsibilities

• International Assignment and Relocation Coordination
  • Manage and coordinate the day-to-day activities associated with international assignments and relocation.
  • Support country-to-country transfers and the development and administration of international assignments.
  • Provide proactive guidance to HR and line management on international mobility matters within the scope of Merck's mobility program.
  • Serve as a primary point of contact for HR, managers, and relocation counsellors supporting the assigned region.
  • Maintain accurate case information, documentation, and status updates throughout the assignment lifecycle.
• Policy Guidance and Compliance Coordination
  • Advise stakeholders on the application of approved mobility policies and established programme practices.
  • Monitor country-specific requirements relevant to mobility cases and coordinate review with the appropriate specialist provider or internal subject-matter expert.
  • Identify potential policy, compliance, or service-delivery issues and escalate them to the appropriate Merck or Graebel stakeholder.
  • Support updates to mobility processes and working practices following approved policy or regulatory changes.
  • Do not provide independent legal, tax, payroll, or immigration advice; ensure technical matters are referred to the relevant specialist.
• Specialist Provider and Cross-functional Coordination
  • Coordinate with payroll, data management, tax, relocation, immigration, and other specialist providers in relation to international assignments and associated system transactions.
  • Ensure relevant information, documentation, and instructions are shared with providers and internal stakeholders in a timely and accurate manner.
  • Track provider actions and dependencies, follow up on outstanding items, and support resolution of service issues.
  • Facilitate effective communication between Merck stakeholders, Graebel teams, and external providers throughout the assignment and relocation process.
  • Maintain clear accountability boundaries between programme coordination and specialist technical advice.
• Vendor Management Support
  • Support the day-to-day coordination and oversight of external mobility service providers.
  • Monitor service delivery against agreed requirements and raise concerns through the appropriate governance channels.
  • Assist with issue resolution, service reviews, and continuous-improvement activity involving mobility providers.
  • Maintain constructive working relationships with relocation, tax, data, and other service partners.
• Project Support
  • Support mobility-related projects and initiatives as required.
  • Create and maintain project schedules, action logs, and supporting documentation.
  • Coordinate meetings with relevant project stakeholders and record agreed actions and decisions.
  • Compile, maintain, and update project materials to support delivery of agreed outcomes.
• Client Service and Stakeholder Experience
  • Provide responsive, professional, and consistent support to Merck HR, line management, and other mobility stakeholders.
  • Communicate clearly with employees and stakeholders regarding process steps, responsibilities, and expected next actions.
  • Work collaboratively with Merck, Graebel, and provider teams to support an effective and consistent mobility experience.
  • Handle sensitive employee and assignment information with appropriate confidentiality and discretion.

Qualifications

• Exceptional communication skills.
• Strong organizational abilities.
• Experience in international mobility or related fields.
• Ability to work collaboratively with diverse teams.

Requirements

• Experience in HR or mobility-related roles.
• Knowledge of mobility policies and compliance.
• Proficiency in data management and reporting.
• Ability to manage multiple priorities effectively.

Benefits

• Competitive salary range of $63,000 to $65,000.
• Comprehensive health benefits.
• Opportunities for professional development.
• Flexible work arrangements.